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March 30th, 2024 00:27

Fixed Stuck Dell Support Assist

I was able to upgrade to Dell Support Assist 4 on my Dell AllinOne easily, but not on my Dell Inspiron 14 5410 laptop (both Windows 11 Home). The upgrade repeatedly stopped and the note, "Close window and wait until later" appeared. So I went to the Dell Download site and somewhere found a way to completely uninstall Support Assist. I went to Windows Start/Control Panel/Uninstall Programs and deleted Dell Support Assist. Then I went to Win Start/Services/ and deleted all the services starting with Dell Support Assist ... . I then went back to Dell Downloads and found Support Assist and downloaded and installed it. Worked! I do pay for Premium Support, and I forget where I read about deleting one service beginning with Dell Support Assist.... but I decided to delete ALL the services associated with Dell Support Assist. Who knows whether I needed to do that, but it seems to have worked. The version stated is 4.0.1. I hope this works for somebody!

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