Dell XPS 9500 can't reset to factory settings

Hello!

I have a little problem with SupportAssist OS Recovery (v5.5.5.16458) on my DELL XPS 9500 (2020).
A few days ago I updated Windows 10 to Windows 11. But this OS not for me now and I decided reset OS to factory settings.
I pushed (F12) and turned on my laptop. When SupportAssist OS Recovery loaded I selected (Reset).
But, I didn't find (Reset to factory settings). I saw only one option (Reset and update).

Well, I checked hard drive and found all partitions for Recovery:

WINRETOOLS (partition)
Type: GPT Volume
Partition type: DE94BBA4-06D1-4D40-A16A-BFD50179D6AC (Windows Recovery Environment)
Partition number: 4

Image (partition)
Type: GPT Volume
Partition type: DE94BBA4-06D1-4D40-A16A-BFD50179D6AC (Windows Recovery Environment)
Partition number: 5

DELLSUPPORT (partition)
Type: GPT Volume
Partition type: DE94BBA4-06D1-4D40-A16A-BFD50179D6AC (Windows Recovery Environment)
Partition number: 6

All this partitions contain a lot of files.
What should I do in order for the SupportAssist OS Recovery to display the factory restore item again?
I think the problem in configuration files. But I don't know where exact.

SupportAssist Os Recovery v5.5.5.16458Only one item for resetAll partitions are fine