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July 18th, 2024 13:44

Installation of new certificate failed - web-gui not accessable anymore

Hi,

I tried to update the ssl-certificate, but it failed - after reboot the scg the web-gui was inaccessible.

Like found in another post here I deleted /opt/dell/secureconnectgateway/config/sae.customer.keystore and deleted the content of the config/custconf directory. After rebooting the whole scg the webgui is still unavailable

What cli-commands can I use to regenerate a self-signed certificate and get the gui accessable again?

Thx in advance

Moderator

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3.6K Posts

July 18th, 2024 20:36

Hello,

 

Have you tried these steps?
*Clear cache

*Different browser

 

Do you have a snapshot you can revert to?

 

You may review Unable to access the Secure Connect Gateway user interface

Virtual Edition Troubleshooting Guide

https://dell.to/3Sd711q

 

 

I found these Knowledge base article. See if it can help. You may have to log in to see it.

If you don't have an account you can create one:

Create an account

 

 

Article Number:000197604

Policy Manager for Secure Connect Gateway 5.10.xx.yy: Replacing the default WebUI certificate with a customer provided certificate

https://dell.to/3LvEoZB

 

Article Number:000222160

Policy Manager for Secure Connect Gateway (SCG): Self signed certificate for versions 5.20 and below expire on 2/17/24

https://dell.to/3LvRMgk

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