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no audio input or output recognised after Clean install of Windows 11 Home on XPS13 9360

Sound output not recognised Use Windows get help No Output Devices detected – despite inbuilt system speakers and headphones plugged in at the audio jack I am able to play audio through bluetooth headphones and bluetooth speakers. No input devices detected despite an inbuilt microphone Mic connec

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Community Accepted Solution

XPS 13 Plus blue screen crash after long sleep, hibernate broken, "double" boot sequence?

Hi, For a while now, every time my XPS 13 Plus has been in sleep mode (and not plugged in) long enough to transition into hibernate, it crashes when I start it up again. After pressing the power button, the white on black "XPS" screen appears as usual, but then the screen goes black while the keybo

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305

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Community Accepted Solution

dell xps m1530 S-video

What sized screw holds the S-video card to the motherboard.

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45

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Community Accepted Solution

Dell XPS 15 9570 - Upgrading SSD to PCIe Gen4

Hi all, here's my laptop's details: Memory: 16 GBProcessor: Intel(R) Core(TM) i7-8750H CPU @ 2.20GHz[Cores 6] [Logical processors 12] Baseboard (motherboard): 0D0T05 - SN: /G1JCPV2/CNCMK0094U0560/ I want to upgrade the SSD and would like to know if this model supports PCIe Gen 4 or just Gen 3. I

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206

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Community Accepted Solution

Dell XPS 15 7590 battery

I have a dell xps 15 7590 which I am using from 3 years. Today suddenly the battery orange light started blinking. The laptop turns on and works only when the AC power is connected. When I ran diagnostics, I got an error 2000-0133, which probably means I should replace the battery. Can I continue us

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197

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Community Accepted Solution

XPS 15 9510 SSD Upgrade

Is the SAMSUNG 990 PRO w/Heatsink SSD 4TB, PCIe Gen4 M.2 2280 Internal Solid State Hard Drive compatible with Dell XPS 15 9510 with 11th Gen Intel(R) Core(TM) i7-11800H @ 2.30GHz 2.30 GHz? Do I need to get the version without the heatsink and buy that separately? https://www.amazon.com/SAMSUNG-Exp

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239

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Community Accepted Solution

How to use the key under "esc" and to left of "1" ?

. I have Dell XPS 17, Windows 10 What key combinations do I need for each of the 3 characters on the key under "esc" and to left of "1" ? Extra question: What do the folk here call this key when they're talking about it ? Thanks .

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61

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Community Accepted Solution

Dell's official driver's download site dysfunctional

For the last 3 weeks the Dell's site to download XPS drivers is not displaying the list of drivers. I tried 3 different browsers to no success. Any update? Thanks

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111

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Community Accepted Solution

Camera not working since 10/18/2023--XPS 9320 Running Windows 11

The camera is no longer detectable on my new (July 2023) as of 10/18/2023. I have been on the phone with a Dell service tech three times with no luck.  I have checked the BIOS, replaced the driver, run Support Assist, and followed every other bit of advice that I have been able to find on the

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Community Accepted Solution

Blue screen of death after updating Windows 11 to 23H2 on XPS 15 9510

Last night I installed Windows 11 update 23H2 on my XPS 15 9510. Now every 45 mins or so, I get a blue screen of death and the system reboots. Under system settings, the option to "Go Back" to the previous version is disabled. Is anybody else seeing this? Any suggestions short of a full nuke & r

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1.7K

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Community Accepted Solution

MyDell application crashes on startup

Hello everyone, When I try to use the MyDell application (version 3.1.179.1 according to Windows 11 control panel) on my XPS13 (9315), it constantly crashes (see video below). After opening the app, it freezes after a few seconds, and it automatically closes. Any suggestions? Perhaps a rollback to a

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205

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Community Accepted Solution

XPS 13 Plus (9320) with Linux - any critical problems?

I'm considering buying a Dell XPS Plus 13 (9320) which I want to use with Linux. It comes up as one of the best choices in various reviews that I saw, but I would appreciate any comments that you may have about critical problems with it based on your experience.

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483

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Community Accepted Solution

Running XPS13 9310 2-in-1 motherboard stand-alone

Hi, I bought the old motherboard from my laptop after having it replaced and I would like to run it headlessly, to create a server from it. When I connect it to a DELL DOCK and start it, it shuts down after a moment and never shows anything on an external monitor. However, when I take apart the XPS

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Official Solution

Dell xps 9530 (2023) touchpad sometimes slow down and have acceleration

Hello, I have issue straight out the box, that xps 15 touchpad sometimes feel fast and smooth (accurate) and sometimes are slow, inaccurate and have some acceleration (for example when i move cursor quickly mouse starts moving with a little delay and stops moving with inertia). I didn't find any wo

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497

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Community Accepted Solution

Issues with bluetooth / audio. Soundcore Q35 Headphones on XPS 15 9530 - Seeking Solutions

Hello everyone, I am experiencing consistent audio issues with my Soundcore Q35 headphones when connected to my Dell XPS 15 9530. The headphones pair successfully with the laptop, but the audio transmission is not working. For context: The headphones work flawlessly when paired wit

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151

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Community Accepted Solution

XPS 9575 2-in-1 Radeon RX Vega GPU not being used

Trying to figure out why only the Intel HD GPU is being used. Any help appreciated!

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53

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Official Solution

XPS 9320 - Camera issue, You provide a workround good, but will there be a patch?

Hello there, You provided a workaround to fix the camera issues on the XPS 9320, but we would like to know if there will be a permanent fix for this issue? as you can imagine of all Dell xps 9320 owners in the world will need to do it manually?

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296

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Community Accepted Solution

Stuck "testing hard drive" during System Performance Check

I'm trying to get an XPS 13 9370 up and running. It hasn't been turned on for a couple of years (my brother passed away, and I last turned it on shortly after). When I first turned it on, it spent a LONG time on the Dell boot logo (probably 5-10 minutes). Then on the Windows login screen, I couldn

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484

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Community Accepted Solution

SupportAssist won't install and I can't see any manual driver downloads

Hi, I reimaged a 9560 with Windows 10. Everything updated fine.  I installed DCU and that had no problems.  I then connected a TB16 dock and got a prompt that I needed to update the Thunderbolt software.  DCU didn't find any extra updates so I want to dell.com/support.  It wante

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158

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Community Accepted Solution

Official Solution

XPS 13 plus 9320 webcam not working

Webcam has suddenly stopped working. I have followed all suggestions from Dell (and others). Even after downloading and installing the latest Dell-recommended camera driver (and updating other Dell drivers, and ensuring all Windows updates have been applied, no luck. A camera name shows up in Device

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17.9K

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