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Optiplex 960 service tag is not recognized in Dell support site

I have Dell OptiPlex 960 and its service tag is not recognized in Dell support site?<Image removed because it showed your private Service Tag. DELL-Admin>

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Mouse Warranty and Replacement-reg

Respected Sir/Madam, The following details are mouse serial number found in backside of the Mouse now its not working, kindly check the serial number and replace the mouse as early as possible. SNo : CN-05NT8R-PRC00-22L-0NL7 <Private data removed from public view. DELL-Admin>

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Official Solution

Closed

Want to change Laptop after 5 months?

5 month ago I buy a laptop from Dell. Now I want to change the laptop beacuse I want another laptop. Is it possible?<No. Dell does not have a swap program. Returns in the USA are only allowed inside the first 30 days from the Dell invoice date. DELL-Admin>

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68

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Community Accepted Solution

Broken Headphones

I have a pair of Alienware headphones (Tri-Mode Wireless Gaming Headset AW920H), which have recently broken, due to a snapped piece of plastic, leading to one of the earmuffs(?) being able to rotate inwards almost completely, which leads to an uncomfortable experience trying to keep them on. As thes

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33

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Community Accepted Solution

Dell International Services India Private Limited Selection Letter

Today one of my friend received an selection letter from Dell International Services India Private Limited need help in verifying its authenticity. Has anyone experienced this before or can guide me on how to confirm if it’s genuine?Any advice or insights would be greatly appreciated!Thank you!

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42

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Closed

Where can I send a complaint to Dell?

Hi, I would like to know if there is a contact email or anything to send in a complaint about my notebook and the support experience?

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46

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Closed

Online purchase paid but never delivered

I have made an online purchase of a monitor on the Dell website. Did all you have to do including paying for it. (i have paid as a guest, so not logged in with an account). I have received on my screen the confirmation that all was correct and that i would receive a confirmation by mail soon. I have

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21

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Community Accepted Solution

Required invoice

Dear sir/maam required invoice for my dell laptop

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Community Accepted Solution

exchange 1 year old dell g15 laptop with new laptop

i want to exchange my just one year old dell G15 i7 and 16gb ram 512 ssd laptop with new laptop due to some satisfaction issue please can you help me to exchange the laptop

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47

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Closed

Dell Rewards not registered

Hi, I won 1500 points on the Dell Rewards game yesterday 11 June but they have not been added to my account. Could you check please - they normally get added immediately and an email confirms later in the week.

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Community Accepted Solution

laptop stolen, how to track my laptop?

My laptop has be stolen today and I want to track my laptop. How can I? It's offline also. I tried microsoft find my device but no results. Please Track my or report my laptop so that if anyone open it it should show stolen. and I may get it back.

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84

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Community Accepted Solution

Inspiron 15 3520, warranty issue USA to India

I bought a Dell Inspiron 15 3520 laptop from US and it has US based Warranty for 1 year but right now I'm using product in india since 8 months their no issue before. Recently got an issue with hinge cover, So i approached to near by dell service centre they informed that, Sir not only one laptop th

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Community Accepted Solution

Theft

My laptop got stolen

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70

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Community Accepted Solution

I want my invoice

Purchase date : 05-10-2020 <Private data removed from public view. DELL-Admin> VOSTRO : 3590

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Community Accepted Solution

Dell Rewards

I saw the advertising that now it is doubled Dell rewards. I ordered a laptop 31.05.2024. Today I decided to check if I got these 2x rewards, but it showed I need to get into the program first. It was quite unclear that I had to do something before I ordered my laptop to get these rewards. How can i

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Official Solution

G15, received refurbished motherboard

Hello, I am Berkay from Turkey. I have been using my Dell G15 laptop for approximately 10 months. However, during usage, the laptop suddenly shut down on its own. When I contacted customer service, they informed me that they would send a technician to replace the motherboard under the on-site suppor

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112

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Community Accepted Solution

Purchased keyboard and mouse having issue

Hi Team, I purchased dell keyboard and mouse combo and it’s not working well having scrolling issue in mouse and have issue with some keys in keyboard please sort it out asap 

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74

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Closed

Data breach

How do I know if my information was compromised in your data breach?

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894

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Community Accepted Solution

Is this from Dell? #2

Hi I have also received this email, I spoke to customer care earlier, and they told me it was a scam. I would like to know if this was from Dell or if it is a scam. I would also like to know exactly what of my information was taken, I have a good reason to ask this, but do not want it here in public

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Community Accepted Solution

email scam?

I received an email from Communications@dell.com which reads "Dell Technologies takes the privacy and confidentiality of your information seriously. We are currently investigating an incident involving a Dell portal, which contains a database with limited types of customer information related to pur

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