Start a Conversation

Solved!

Go to Solution

1 Rookie

 • 

10 Posts

167

June 1st, 2024 15:31

Dell Rewards

I saw the advertising that now it is doubled Dell rewards.

I ordered a laptop 31.05.2024.

Today I decided to check if I got these 2x rewards, but it showed I need to get into the program first.

It was quite unclear that I had to do something before I ordered my laptop to get these rewards.

How can i get these rewards?

1 Rookie

 • 

10 Posts

June 4th, 2024 03:41

Yeah, thanks.

I chatted with Dell support about it.

They said automatically I wouldn't get my points as I ordered the laptop a day before I signed into the reward program. But they said they will give me the reward points as my laptop had not delivered yet.

They said I should get it in 30 days after I will receive my laptop, If I will not get the points they said to contact them, and they will fix it.

5 Practitioner

 • 

5.6K Posts

June 1st, 2024 15:53

1 Rookie

 • 

10 Posts

June 2nd, 2024 08:18

I still don't see my rewards for the purchased laptop 

5 Practitioner

 • 

5.6K Posts

June 2nd, 2024 10:20

Obviously you did not read the link I posted.  If you followed the instructions and made purchase using the same email with your Dell Reward account, you will see your reward within 30 days. 

1 Rookie

 • 

10 Posts

June 2nd, 2024 12:47

Thanks, Chino de Oro!

1 Rookie

 • 

10 Posts

June 2nd, 2024 22:18

I still have a question.

I ordered my laptop 31 May 2024

But it looks like I joined the reward program 01 June 2024 (received my welcome Dell rewards).

In the FAQ:

"Can I receive points on Dell purchases placed prior to enrolling in the Dell Rewards Program?

No. Dell Rewards points and other program benefits will only apply to purchases placed at the time of or after program enrollment."

Will I get my rewards in this situation?

Or should I buy the laptop again, get the points and when I receive another laptop, send it back as a return?

It was quite unclear that I won't get the points automatically...

5 Practitioner

 • 

5.6K Posts

June 3rd, 2024 02:41

In my personal opinion, Dell reward points is not worth that much of your effort to go through all the hoops.  After all, you must buy Dell products with your reward, a marketing strategy to entice customers spendings. 

Of course, you are entitled to your own choices.  If the purchase was made prior to your setting up Dell Reward account, it would not be qualified for reward points.  Cancelling current order and placing new order may creating some issue along the way.  You must be careful with the process.

No Events found!

Top