10 Posts
0
1418
DCU 3.1.3 (Schedule and Scheduled Reboot do not work)
I am unable to get the DCU to work using the -scheduleWeekly or -scheduleMonthly option plus I am also having trouble with notifications and the -ScheduledReboot option as well. I am able to apply all of the settings properly using the /Configure command and all the -options yet the scan never kicks off at the scheduled time. I see some odd messages in the Service.log even when a user is logged on to the computer.
DEBUG} No user is logged on, notifications should not be sent
DEBUG} Ignoring and removing this scheduled auto update event because notifications cannot be displayed
DEBUG} Enable the remind me later schedule, beginning at one hour from now
DEBUG} Update the remind me later schedule to 10/23/2020 2:00:30 PM
The DCU works fine if I manually kick it off: dcu-cli.exe /applyUpdates
but there are no notifications ever, even when using the -scheduledReboot=5,15 or 60
and the only way to get the computer to reboot is using: dcu-cli.exe /applyUpdates -reboot=enable
which forces the computer to reboot immediately.
DELL-Chris M
Community Manager
Community Manager
•
54.7K Posts
0
November 6th, 2020 05:00
Update November 2 =
Just to let you know, I have a workaround in place that is working well.
SCCM Package deployments lets you reschedule the running of the program (dcu-cli.exe" /applyUpdates -autoSuspendBitLocker=enable -silent -reboot=enable) which runs just fine whether a user is logged on or not plus I can set the deployment to only run when No user is logged on so I can reboot the computer (-reboot=enable) when an update requires a reboot. We have a very robust update subscription service at our University where we create all kinds of different ways updates are installed. For example, for the Dell Command Update, we have a Manual subscription, 2 Weekly subscriptions (AM or PM) and a Monthly subscription (AM or PM). I was originally trying to use the scheduling feature built into the DCU (/configure -scheduleWeekly=Sat,03:00) but no matter what schedule or time I used, the Dell update service for the DCU never starts. The Service.log and the GUI show I am setting the schedule correctly yet it never starts. The only time the DCU works on a schedule is when it is left as the default where it runs every 3 days.
scarneol
Irvin Wells
3 Posts
0
October 28th, 2020 08:00
I am having this exact same problem as well. Does anyone know if Dell is aware?
Irvin Wells
3 Posts
0
November 10th, 2020 08:00
Irvin Wells
3 Posts
0
November 10th, 2020 08:00
scarneol
10 Posts
0
November 19th, 2020 07:00
Version 4 did not solve this problem for me either. I'm also curious if anyone has any information on the following regkeys? What they mean, how they are controlled and are there other options? There is no mention in the reference guide.
[HKEY_LOCAL_MACHINE\SOFTWARE\DELL\UpdateService\Service\UpdateScheduler]
"RemindMeLaterIntervalHours"="FourHours"
"CurrentUpdateState"="RemindMeLater"
"PendingNotificationJson"="{\"ApplicationInfo\"...
"PendingInstallPackages"="{\"ApplicationInfo\":...