Online Diagnostics: System Memory Health Warning

Hello, thanks for choosing Dell and welcome to our community.

1. This LED issue- happening all of a sudden out of nowhere or do you recall making some changes to the system?
2. Did you add an extra memory?
3. These are the commands you can use to check out the memory sizes:
a. Use Command Prompt to see the total installed RAM:
systeminfo | findstr /C:"Total Physical Memory".
b. It's also available through Control Panel and System Information.
c. Open Task Manager (Ctrl+Shift+Esc), then Performance>Memoryto check live RAM details.

Also, FYI, you can see that from the link below (page 29) R210II supports ECC memories only.
https://i.dell.com/sites/content/shared-content/data-sheets/en/Documents/r-210-2-technical-guide.pdf

This may help too:
https://www.dell.com/support/kbdoc/en-uk/000142746/dell-poweredge-system-led-status-light-indicators-on-legacy-servers-10th-and-11th-generation

Respectfully,

Thank you for the reply. 

I did not make any changes to this server in recent weeks other than installation of the Dell Online Diags utility after I first saw the warning LED and occasional removal and reconnection of a USB storage drive.   Our phone system consultant might have made a change to one or more of their apps but they did not report any major changes. 

I certainly did not add or change memory.   

A couple months ago I reseated the memory and blew out the server as a part of routine maintenance but I did not start to see the warning LED until a few days ago.  I visit this tech closet daily. 

I don't have the memory specs for this server documented, but this does not seem strange. 

[ sorry my pic disappeared]

Installed physical memory 8GB

Total physical Memory 7.97GB

Available physical memory 3.45GB

Again I don't have a baseline for Task Manager memory utilization

[ pic of top users of memory disappeared]

Squlserver.exe 1,700,000k

Tomcat9..32   420,000k

Tomcat9  180000k

unifiedicap   100,000lk

Thank you for the links.  The relevant error code in the kbdoc is the same as I saw in the user guide for the R210 II.   

This is what I'm seeing:

The server is still running fine today.  

I re-ran the Online Diags utility today with the same results.

The Windows App log still looks good, however, I am now seeing disk related errors in the system log that I had not seen previously.  This is the same minute the Windows full bare metal backup completed "Successful."

[ pic disappeared]

Source Disk, ID 11  the driver detected a controller error on Device Harddisk1\dr2

( This has a S100/300 Raid card with 2 HDDs in Raid 1 )

Hello,

is the BIOS and iDRAC up to date?

Thanks

Thank you Marco B. 

The server does not seem to have an iDRAC.  I don't see the NIC where I would expect to see it.  

System Information reports :

"BIOS Version/Date  Dell Inc. 2.7.0, 11/15/2013

Strangely there is an "urgent" Bios update available on Dell's site 

Version   2.10.0   Release date  16 Jul 2018

The server's technical guide shows the following.  That is strange in contrast to the pic of my server provided previously. 

cprtech610,

Would you confirm if the specific dimm causing issues is identified in the logs? I ask because if it is then you can try powering down the server and swapping that dimm with another matching one in the server to see if the error follows the dimm, or stays at the slot, helping to identify the cause. 

Thank you Chris. 

CORRECTION:   The LED that is lit on my server is not "Diagnostic Indicator" #4!

The System Status Indicator--#6--is lit!

I apologize for the confusion. 

I will investigate the DIMMs as you instructed.