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Latest Broadcom PCI-e switch firmware resuested for Dell XE9680
Hi,
We have Dell XE9680 server encounters a hardware fault alert when enabling ATS performance optimization during the virtual machine startup process. The screenshot is as follows:
We have previously contacted Broadcom’s hardware engineers regarding this issue. Their response was that this problem has been resolved in the latest PCI-e switch firmware version 4.14. However, Dell’s firmware version is 4.103. We hope that Dell can contact Broadcom's support personnel to provide a PCI-e switch firmware that matches the Dell XE9680.
Thank you!
DELL-Marco B
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June 19th, 2024 11:14
Hello,
there is a bios update available, did you try to udate the bios?
Thanks
megaium
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June 21st, 2024 03:47
@DELL-Marco B Yes we can confirm that the server has the latest BIOS.
We have just found the latest version of the PCI-e Switch firmware on the Dell support page, available here:
https://www.dell.com/support/home/en-us/drivers/driversdetails?driverid=p9gg2&oscode=naa&productcode=poweredge-xe9680
Based on the firmware version, it meets our requirements. However, this firmware is intended for Nvidia H100/A100, while our GPU is H800. Could you please coordinate with the support staff to provide the corresponding PCI-e switch firmware for H800?
DELL-Marco B
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June 21st, 2024 07:28
Hello,
here a new version of the firmware 4.14
Dell Product PowerEdge XE9680 PCIe Switch Firmware - Nvidia H100/A100 U.2 NVMe/SATA/SAS Config | Driver Details | Dell US
Anyway it is for H100, while the version for H800 has not been released yet.