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iDRAC7 License
Is it possible to self-edit and downgrade my perpetual digital license from iDRAC8 to iDRAC7? I want to repurpose an out-of-warranty Dell PowerEdge T320 Enterprise Server but can't find its original iDRAC7 perpetual digital license. Dell no longer offers iDRAC7 licenses, so I purchased an iDRAC8 license (directly from Dell). When I try to install the iDRAC8 license, I get error message “The license was not imported. LIC010-Import failed: This license is not for the specified device.” FYI - I already upgraded the iDRAC7's firmware to 2.65.65.65. Also, I have the original compact disc containing OpenManage Systems Management Tools. Dell's Out-of-Warranty Team was not able to help, so I'm hopeful someone in the Dell Community Forum knows the answer. Thanks!
DELL-Young E
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June 20th, 2024 04:00
Hello thanks for choosing Dell and welcome to our community:
I see that you already got in touch with tech support: I think that means they have your service tag and checked if it's possible to even recover the license. I looked up myself too and there's not a trial version avaialble for idrac 7 either. (https://dell.to/4cqNgv1)
I don't know if anyone could help you on this, I am sorry I can't be of help this time.
Respectfully,
MichaelDRader
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July 19th, 2024 01:52
@DELL-Young E Dell's iDRAC Team informs me that it's impossible to downgrade a license from iDRAC8 to iDRAC7. Therefore, I will retire my Dell PowerEdge T320 Enterprise Server and, instead, purchase a newer model Dell server. As Moderator, please close this conversation as "Solved". Thank you for your help.