Start a Conversation

Unsolved

This post is more than 5 years old

5686

November 2nd, 2017 07:00

PowerEdge R210 II "Possible system resource configuration error"

Hi. I have a Dell PowerEdge R210 II. I have an error message indicated by the LED status light on the front of the machine. The numbers "1" and "2" are highlighted indicating a "Possible system resource configuration error" according to the Dell manual. I have reseated RAM, riser, and PCI card and checked cable connections. Can you provide more information about the error message and what could be causing the issue? Thanks

8 Posts

November 2nd, 2017 09:00

I'll add there are currently no error messages in iDRAC controller event log. Thanks for the help!

8 Posts

November 2nd, 2017 09:00

I ran the Dell system diagnostics via the Lifecycle Controller. I get an error "Error Code 4500:0119 Serial port operating outside allowable speed tolerances." Is this related to the power supply or maybe the motherboard? Can you provide more information about the error? Thanks

8 Posts

November 2nd, 2017 10:00

I removed the PCI card (Perc H200) and the lights went away, but now have the issues with the serial port voltage recurring.

Moderator

 • 

8.6K Posts

November 2nd, 2017 10:00

Hi,

How many memory sticks are in the system? I would bring it down to a single stick, take out the PCI card, disconnect all external devices including mice, keyboard and monitor and see if the lights are any different. 

8 Posts

November 2nd, 2017 13:00

Thanks, Josh. So you recommend replacing the motherboard, correct?

8 Posts

November 2nd, 2017 13:00

Thanks, Josh. That's interesting. So you recommend replacing the motherboard, not the PCIe card, correct? Thanks

Moderator

 • 

8.6K Posts

November 2nd, 2017 13:00

It may be a system board issue if the error changes after removing the card.

Moderator

 • 

8.6K Posts

November 2nd, 2017 14:00

It is the most likely part, but since it is older hardware it may be cheaper to replace the whole system. 

8 Posts

November 2nd, 2017 17:00

Great, thanks!

No Events found!

Top