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PowerEdge R210 II "Possible system resource configuration error"
Hi. I have a Dell PowerEdge R210 II. I have an error message indicated by the LED status light on the front of the machine. The numbers "1" and "2" are highlighted indicating a "Possible system resource configuration error" according to the Dell manual. I have reseated RAM, riser, and PCI card and checked cable connections. Can you provide more information about the error message and what could be causing the issue? Thanks
notroot
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November 2nd, 2017 09:00
I'll add there are currently no error messages in iDRAC controller event log. Thanks for the help!
notroot
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November 2nd, 2017 09:00
I ran the Dell system diagnostics via the Lifecycle Controller. I get an error "Error Code 4500:0119 Serial port operating outside allowable speed tolerances." Is this related to the power supply or maybe the motherboard? Can you provide more information about the error? Thanks
notroot
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November 2nd, 2017 10:00
I removed the PCI card (Perc H200) and the lights went away, but now have the issues with the serial port voltage recurring.
DELL-Josh Cr
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November 2nd, 2017 10:00
Hi,
How many memory sticks are in the system? I would bring it down to a single stick, take out the PCI card, disconnect all external devices including mice, keyboard and monitor and see if the lights are any different.
notroot
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November 2nd, 2017 13:00
Thanks, Josh. So you recommend replacing the motherboard, correct?
notroot
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November 2nd, 2017 13:00
Thanks, Josh. That's interesting. So you recommend replacing the motherboard, not the PCIe card, correct? Thanks
DELL-Josh Cr
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November 2nd, 2017 13:00
It may be a system board issue if the error changes after removing the card.
DELL-Josh Cr
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November 2nd, 2017 14:00
It is the most likely part, but since it is older hardware it may be cheaper to replace the whole system.
notroot
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November 2nd, 2017 17:00
Great, thanks!