3 Posts
0
1075
Problems sharing connection between iPhone and Dell Latitude 5400
If I share the connection between the iPhone and a Surface (Windows 10 Professional), Lenovo Laptop, a tablet, mobile phones, ... it is done correctly but if I share the connection with the Dell Latitude 5400, (Windows 10 Enterprise) it is impossible to navigate.
If I share the connection between Android Mobile and Dell Latitude 5400 it is done correctly.
It cannot be that the shared connection only fails me between iPhone and the Dell Latitude 5400 laptop.
When I try to navigate to a web page, it takes several seconds showing Resolving host... xxxxx server IP address could not be found ERR_NAME_NOT_RESOLVED then after a few seconds it will go again
I have downloaded the latest firmware from Intel since from Dell it did not work for me either
I don't have a proxy, I have set the DNS manually, I've updated the bios, I've disabled Automatically detect settings, I've done flushdns,....I don't know what else to do and the problem is that I'm teleworking and this is unbearable.
jrestebanez
3 Posts
0
August 17th, 2020 02:00
Solved,
Umbrella Roaming Client software is the problem.
I don't know the reason, but it fails when I share a connection with an iPhone and it works correctly when I share a connection with an Android.
I have tried to disable the service and I have already been able to navigate correctly, so it is not a problem with Dell but with this software
DELL-Cares
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25.7K Posts
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August 12th, 2020 20:00
We tried reaching you on a private message but did not receive a response. Please feel free to reply to the private message whenever you are available.
jrestebanez
3 Posts
0
August 13th, 2020 12:00
Sorry, I have not been able to answer before since I am currently on vacation.
I have already replied to the private message and I have sent you my Service Tag