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March 9th, 2016 12:00

Dell wifi not working

Hi dell Team,

I have recently purchased Dell Inspiron 7558. Its wifi is not working I have rebooted the device but problem persist. The windows is showing the wifi in the adapter setting but it keeps on showing the error 'windows cant find network hardware'. I have also tried to download the drivers from dell website but the issue is not resolved yet. 

can anyone help me on this.

15 Posts

March 9th, 2016 21:00

Hello:

I am having same issue on my 7558 with Intel Wireless-AC 7265

Computer starts fine, has internet for a few minutes and then I get yellow triangle.

WiFi unable to locate network.

I have 5 dell laptops in the house and 1 8700 with NO connection issues. only this laptop.

Requested a new WiFi card, sent, installed, problem remained.

Sent to Dell, they replaced WiFi card and returned unit. problem remains.

I have asked for a Dell repair technician to come to house and fix.

What do they do next? Should I send it back to Dell for another incompetent technician to not fix my laptop? Can I return it? Can they send me a replacement?

This is <ADMIN NOTE: Profanity removed as per TOU>. Obviously there are lots of issues with the Inspiron and Intel WiFi Cards 

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