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U4025QW, TB4 no video after M3T102 firmware, #5
I tried all the solutions here, multiple times. I see the mouse and keyboard working on the laptop but no video. It worked so smoothly with the previous firmware. This is a huge mess right now. Is there any way to get back to the M3T101 firmware? Is there a new firmware on the horizon tackling this? Or is this simply the status quo now? This completely blocks me from working with the monitor.
RobertWe
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June 5th, 2024 20:25
Short update: I was in the support chat with dell for about 2 hours. In the end after we tried everything I learned that there is no way to revert back to an earlier firmware and that I will have to send my device in and get it exchanged. It is a really unfortunate situation that this can happen. I can only recommend staying away from the firmware upgrade for now.
DELL-Chris M
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May 29th, 2024 12:42
To receive assistance from Dell support agents they need to first verify the ownership and warranty status. Click the blue "Get Help Now" on the right to start a private live chat session. Share the private Service Tag with them.
Is there any way to get back to the M3T101 firmware?
* No, you cannot go back to M3T101 firmware. The U4025QW Drivers & Downloads page only offers M3T102 firmware.
Is there a new firmware on the horizon tackling this?
* Unknown. Like you, we simply check the U4025QW Drivers & Downloads page.