U2414H, XPS 8900, How to connect?

On the XPS 8900 sales page, the 7 monitors listed are not "tied" to the video out ports of the 8 video cards offered. The sales site just ships what you choose. So the video out ports may not match the monitor in ports.

Did you order this XPS 8900 with an added video card? If yes, which specific one? What out ports are on the added video card? If you are not sure check your invoice. Look at the picture below. The added video card will be below the colored audio jacks.

Thanks for the answer Chris M - that is much clearer than the discussion I had earlier - I do have a NVIDIA(R) GeForce(R) GTX 750Ti 2GB DDR5 card but even with a display port cable that I purchased the Monitor does not display - I did connect my existing XPS 8100 monitor and the new PC seems to be working all be it German

I am expecting a call back from Dell after 18.00 CET

German? Do you mean the operating system is in German? Did you order it from the Dell Germany website?

GeForce GTX 750Ti video out ports =
DVI-D 2560x1600, DVI-I 2560x1600, Mini-HDMI 1920x1200

U2414H video in ports =
DisplayPort 1920x1080
Mini-DisplayPort 1920x1080
HDMI 1920x1080
HDMI 1920x1080

The U2414H only shipped with a DP to mDP video cable cable (pages 5/6). The easiest fix for this is to purchase a Mini-HDMI to HDMI cable.

The other option is to remove the added video card and use the onboard Intel video card. To use the onboard video out ports =
* Restart and press F2
* Go to Video
* Change the Primary Display to Intel HD Graphics
* Click Apply and Exit
* In this configuration, the HDMI onboard HDMI out is Primary and the DisplayPort out is secondary
* You would then power the 8900 off, remove the video card
* Connect an HDMI to HDMI cable

Hi Chris M - I thought I would give you an update

After numerous phone calls to Dell Technical support I did not make any progress - whilst I appreciated your advice to remove the graphics card I was reluctant to do so in case it invalidated the warranty

Eventually Dell arranged a technician to visit to check out the PC and get it up and running - that was scheduled last Fri 15 Jan but was cancelled on the day as the technician did not have the spare parts and there none in CH

A second visit was arranged for today and the technician duly arrived - he brought with him a replacement motherboard and a replacement graphics card

He could not get a signal to the monitor with the original card or the new graphics card that he brought but using my old monitor sitting on my desk next to the new PC a Dell XPS 8100 were able to receive a signal

He then removed the graphics card and connected with an HDMI cable and all was good until I proceeded to setup the PC

The initial screen offers a choice of Country, Language and Keyboard layout which I chose as Switzerland, British English and French Swiss keyboard - all looked good and the technician departed confident that I could follow through the remainder of the setup

Not to be !

Immediately on starting all screens were in German so I called Dell technical support again without much help

After the third call I was told that the setup language in Austria, Germany and Switzerland is German by default even though I had selected British English on the initial screen

Whoever designed this process needs their head looking at

I persevered by translating every page on my old Dell XPS 8100 and followed the setup process until I reached a page where a Microsoft account was required - I assume because there is a 30 day trial of Office 365

I am a subscriber to Office 365 but it would not accept my account credentials

Another call to Dell to ask if there was a default account to get started and they told me it was not a Dell problem and that I need to contact Microsoft - again whoever designed this process is an idiot

On translating the page there was an option to setup a new account which I did but the setup process never completed

On switching of and restarted I was presented with a standard page with User Name and password requirements which when I completed an error message popped up telling me that there was a problem

On phoning Dell Technical support once again I receive no assistance at all and when I continue to argue that there must be a way through this his only answer was to send new media through the post

So 4 weeks plus since I received the PC it is still not running and as this is Business machine it is having an impact on our business

I have given up completely with Dell support as they add no value at all and I am currently making a bootable USB using iso downloaded from Microsoft

Will provide another update when something to share

I have the exact problem did you come up with a solution?

You need to go and buy a hdmi to hdmi cord. Same ends on both of the cord. Put one in your monitor. Put the other in the adapter that they sent you, then attach that to the back of your computer

The same exact thing happened to me.  I have the HDMI cable, but now I have to restart the computer twice before it will completely boot properly.  It might boot properly about 3 out of 5 boot tries.  This is ridiculous.  Any assistance is appreciated.

Same problem here with the same monitor and the 8910. Have also tried HDMI to HDMI, with and without the adapter but still the same. I bought a Dell 10 years ago which is still working well (though unsupported). What happened, Dell?

Solved (having downloaded the instruction manuals). Connected the mini-DP connector to the monitor and the DP connector to the 8910, then tapped the monitor 'buttons' (to the left of the power 'button') to choose mini-DP input. The second cable connects the monitor to the 8910 to power up the USB ports, seemingly.