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S2722QC, Display Manager for Mac (OSX)
Dell S2722QC
I am looking to get the Dell Window Manager set up on my Mac Book for Sonoma 14.4.1. When I install the software, it said there was a newer version available, which I checked for. While that was working, the software crashed. I think the new version was actually the Dell Display and Peripheral Manger, which seems to have overwritten the Dell Window Manager software. Now all I have is an icon on the Menu bar with a screen with a gear in it and a caution symbol in front of it.
When I click on it, I get the message below:
One of the reasons I bought this monitor was to use the Dell Window Manager, which appeared, at the time of purchase, to be available for Mac. How do I get this working so I can use the window manager software?
Thanks for the help!
DELL-Chris M
Community Manager
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June 3rd, 2024 15:47
The online S2722QC Drivers & Downloads page has never shown Apple macOS under supported, "Operating system".
The, "FAQ Dell monitor and Apple" shows that the S2722QC was never supported in Apple macOS. So both macOS DDM (Dell Display Manager) and macOS DDPM (Dell Display and Peripheral Manager) should not work on the S2722QC.
How you got the macOS DDM to work with the non-supported S2722QC is unknown to Dell.
Scooter32
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June 3rd, 2024 18:22
Thanks. Not the answer I was looking for, but helpful, nonetheless. Can you recommend a 4K monitor with USB-C (charging) that will work with the macOS DDM (and, if necessary, the macOS DDPM)?
Appreciate it.
DELL-Cares
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June 5th, 2024 20:51
Hi, We haven’t heard from you. You could get back to us with an update when you’re ready, and one of our experts will assist you further.
DELL-Chris M
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June 6th, 2024 13:18
@Scooter32 Currently, only the UltraSharp listed.
DELL-Cares
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June 6th, 2024 18:46
Hi,
I'm Monalisa, one of the Supervisors at Dell Social Media Support. I've reviewed your journey with us, and I apologize for the inconvenience you’ve experienced.
Please respond to this chat as your resolution expert might require further details from you to diagnose and resolve the issue. Also, if we do not receive a response, the case will be archived. To re-open the case, just drop us a note here at your convenience, and we will be happy to help you.
Thank you again for your patience and understanding.
Best regards,
Monalisa
Supervisor Dell Social Media Team.
DELL-Cares
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June 7th, 2024 17:48
Hi, We haven’t heard from you. You could get back to us with an update when you’re ready, and one of our experts will assist you further.