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S2722DZ, no longer being able to hear audio
Hello
I purchased the Dell S2722DZ the previous year and I'm observing as of this evening I can no longer hear any sound. I switched between Echo Cancelling speak phone and back to the monitor and despite raising the volume to 100, can't hear anything. This has never happened before and I find this quite distressing as I use the computer frequently and I invested in an expensive monitor. I even rebooted my computer and checked all the cables and still no sound. Have the speakers in my monitor become damaged? Can anyone help?
DELL-Chris M
Community Manager
Community Manager
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55K Posts
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July 22nd, 2024 13:19
To receive assistance from Dell support agents they need to first verify the ownership and warranty status. Click the blue "Get Help Now" on the right to start a private live chat session. Share the private Service Tag with them.
Before our users can assist, they need more data from you =
* What specific PC model?
* What operating system?
* What GPU/video card is installed in the PC?
* List all of the available video out ports on the GPU/video card or PC itself
* How is monitor currently connected to the GPU/video card or PC using which ports and cable?