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3 Posts

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July 5th, 2024 21:30

S2721DS, water-like stain

Dell S2721DS

Dell S2721DS

Recently found wavy, water-like stain at the bottom of the monitor. It looks like it is inside the monitor. What could be the cause of it and how can it be fixed?

Ignore the rainbow dots and webs on the monitor (that's just picked up by my phone). I am really talking about the greyish-stain near the bottom of the screen. it is slightly taller on the 2nd picture (which is the right side of the monitor screen).

Thank you for taking a look 

8 Wizard

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6.3K Posts

July 5th, 2024 23:13

It seems like humidity or liquid stain.  If the monitor is still within warranty, click on Get Help Now button on lower right of this screen.  After ascertain warranty status, Dell may send you a replacement monitor.

isGoodTroubleshooting

1 Rookie

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3 Posts

July 6th, 2024 21:45

@Chino de Oro​ the monitor is not in warranty anymore, the warrant lasted maybe less than 2 months. Is there anything I can do to help remove moisture or prevent this in the future?

8 Wizard

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6.3K Posts

July 7th, 2024 04:38

If you like to tinker with internal components, here is the tear down guide  https://dl.dell.com/manuals/all-products/esuprt_electronics_accessories/esuprt_electronics_accessories_monitor/esuprt_monitor_s_series/dell-s2721ds-monitor_User's-Guide3_en-us.pdf

Can't really offer a solution when am not sure of the cause.

Community Manager

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55K Posts

July 7th, 2024 12:41

That looks like the Yogore/Mura defect. Open the Pinned Post, "FAQ Monitor". Then read, "Yogore/Mura defect, smearing, wavy, jagged lines".




1 Rookie

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3 Posts

July 9th, 2024 23:16

@DELL-Chris M​ I see, that does look like it, I am suprised that would happen since the monitor have not been exposed to high ambient temperature. 

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