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September 20th, 2020 02:00

Optiplex 7070 SFF - Stuck on Dell screen after Ubuntu update

I have just installed the latest version of Ubuntu on my new Optiplex 7070 SFF (clean install). After installing, I  installed the updates in Ubuntu, but after restarting it got stuck on the startup screen (picture included). Nothing works, none of the buttons work F2, F12, ctrl-alt-del... Any help is appreciated.

IMG_20200920_112949.jpg

1 Message

September 22nd, 2020 03:00

Hello,

 

I have the same issue on 7060 and 7070.

No problem installing Ubuntu 20.04 and reboot. But once all updates are installed, I'm stuck as you here.

To bypass you need to restart GDM via ssh : service gdm restart 

You need to do it every time you reboot...

I don't have more informations on why it is not working... Maybe open a ticket on Ubuntu Support ?

 

Best regards

September 20th, 2020 03:00

I've removed the CMOS battery and waited for 15 minutes but this does not resolve the problem.

September 26th, 2020 04:00

Thanks for your reply Yogi_OM.
I removed Ubuntu and installed the latest Linux Mint operating system and it runs without problems.
I'm new to Linux, and I found Mint to be more user friendly and stable than Ubuntu.

All the best.

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