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August 15th, 2022 07:00

Latitude 5320 fan STILL VERY LOUD

Latitude 5320

Latitude 5320

So despite having all the recommended updates from Dell found in other CLOSED topics - btw how can a topic be closed when the issue is clearly not solved - my 5320 (with the i7-1185G7) is still running at almost maximum fan speed most of the time, even when using light applications only. This is driving me absolutely crazy at this point.

I kept going back to my 7280 but I can't do that since the company that I work for does not allow the use of personal devices anymore.

After having my IT department check this 5320 they also confirmed that everything was fine with the hardware and the software was also up to date saying that "the thermal management was set by the manufacturer to meet xy requirements" and that "you should not be worried about the fan noise".

I'm not worried. . TOS76>

So I just want to leave this here as a BIG CONCLUSION to this issue: the thermal design of the 5320 starting with the plastic body which for a $2000+ business laptop is just beyond ridiculous. Even the Fruit company does better than this. As a result of "great" power management the battery life is also worse than my 4 year old 7280's..

The 5320 was probably meant to be a cash mine as it checks all the corporate boxes on paper, but evey. possible. corner. have been cut to keep the manufacturing costs down resulting in a 5320 that is a pain to use EVERY. SINGLE. DAY.

6 Professor

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6.1K Posts

August 16th, 2022 12:00

Hi @usedtolikeit please install the SpeedFan utility and click on Configure, Options to Enable Dell support. 

crimsom_1-1660678009799.png 

SpeedFan, Enable DELL SupportSpeedFan, Enable DELL Support

SpeedFan is a system monitor for Microsoft Windows that can read temperatures, voltages and fan speeds of computer components. It can change computer fan speeds depending on the temperature of various components. 

Hopefully this software utility will fix the Latitude 5320 or 5320 2-in-1 excessive fan speeds. 

If problem not fixed, replace fan assembly and its onboard failed thermistor sensor. Latitude 5320 - Removing the fan 

10 Elder

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43.9K Posts

August 16th, 2022 16:00

@usedtolikeit  Do you have both the Intel Dynamic Tuning driver and the Intel Processor Power Management utility installed?

"Intel Dynamic Tuning is a power and thermal management solution that is used to resolve fan noise, overheating, and performance-related issues of the system."

"Intel Processor Power Management utility helps lower the system temperature and fan activity through reduced CPU power consumption by low Quality of Service (QoS) threads."

115 Posts

August 17th, 2022 06:00

Hi.

I feel with you. Depening on your workload, i can tell you to do what i did with my company Dell 7410: It runsvery hot ( i am working sometimes on 2, or 3 Screens at the same time, Outlook, 2 Clients, Excel and other stuff running, connected to 2 different VDI's and so on) and the fan was all the time trying to compensate the heat  - with making nice turbine noises.

As this is a company notebook, i simply decided to go for the minimum expense but maximum effort. I went into the Bios and disabled the Intel Turbo Boost. 

I use all the stuff without any drop in terms of performance, but it feels like 50% less heating up and i can barely hear the fan at all!!

Unfortunately you are right . Some DELL Notebooks are designed poorly in terms of how to get rid of the heat inside!

Hope this helps.

Fullyard

August 19th, 2022 08:00

@RoHe I appreciate your suggestions, I have installed both and the fan levels remain the same most of the time still.

August 19th, 2022 08:00

@fullyard thank you, I see that you also got some profanity removed .D so Dell should be able to put out machines of this bad quality but we are not allowed to be slightly angry about it.. I love it.

I appreciate your suggestion however fun fact is at the time of writing my original post, I already had Intel Turbo Boost disabled and Quiet Mode enabled in BIOS, and power saving turned on at all times in Windows 11.

I think it is ridiculous having to turn off Turbo Boost, as I suppose you also payed full price for a 100% performance, and you did not get a discount accounting for a ~30% performance loss.

August 19th, 2022 08:00

@crimsom I really appreciate the detailed suggestions I will give it a try and report back. I don't think a sensor is at mistake as the laptop does indeed get hot so it is right to beleive that there is heat to be removed. I'd like to point out that imo no 3rd party software should be necessary for the heat management of a laptop of this category.

115 Posts

August 20th, 2022 12:00

Hey there,

sorry. I didnt knew, that you already turned off the Boost and still got that insane temperatures. Reminds me of the Latitude 5421 (which was like 2-3 weeks removed from the Austrian Dell Store, coincidence?), which i fought literally going SUPER HOT AND NUTS without real load happening, but know what?!!? Designing something which can get that hot with only a few feeble ventilation slots on the bottom is really stupid in my humble opinion!

I really barely stress my Inspiron 14 Plus (7420) , i got it for three weeks now, updated the SSD, added max upgradeable RAM - had a technican from Dell at my place because the aluminum brushed cover had already after 1 !!! week a scratch which obviously shouldnt have happend from just turning it around for opening the bottom a few times (i am very carefull and almost mr. monk - like in terms of keeping tech stuff in a great healthy condition all the time). 

So i did turn off only the turboboost 3.0 (kept the normal turboboost on) so far and speed step as well - the max temperature for the overall core overview still gets up to 97 degrees. I observed the 12th gen CPU behavior and this whole idea behind those is a really awesome thing, besides that fact that it absolutely makes NO SENSE that out of the blue , like opening a browser with a few tabs, installing a software upgrade and so on, the whole thing starts boosting the clock to the maximum just to decrease it later after - these short and intense bursts make no sense. I do understand what this is for, but i really dont like the fact that i cannot CHANGE ANYTHING with the maximum or ANY settings at all.

This is a really downside with this thing and i still have to try things out and observe it, because in my personal opinion it just doesnt make sense to have it go goblin mode with the standard stuff i am doing. There should be some command control center whether from DELL or from Intel being available which gives us more freedom in keeping the fans and temperatures lower. 

fullyard_0-1661023865234.png

I did attach this actual screenshot with hw stats. 

Most of the times with 10-25% occupation the fans are not too loud and temperatures float around 60-70 degrees, but out of a sudden it bursts the clocks and yeah AWESOME that the p cores can go up to 4,7 and the E cores 3,5 GHZ, but i would love to see the user control a max. treshhold maybe of going up with the P only to 3,5 maybe? and the E cores maybe up to 3.0 - just to have the overall temperatures lower.

But yeah. I know that there are some brands out there (Schenker they say), which give you the ability to tweak your core and fan settings. Dont know why you design a notebook with a I7 12700H and dont allow the user to tell it not to go totally NUTS.

And you are totally right - turning off turbo- boost is definitely not a real solution - its like getting a sports car and throttling it down because of too loud engine sounds. 

 

5 Posts

October 9th, 2022 08:00

I have got similar issues with the 5320,  it easily overheats e.g. when you .have a number of tabs open in Chrome, or use Google Meet. 

When charging the battery both the charger as well as the laptop get extremely hot as well.  My guess is that is due to design issues when this laptop model was developed. may too thin?   I have used many Thinkpad models for over 20 years. Never!! experienced any overheating issues, so it is possible to design laptops that do not overheat so easy. Also Never!! experienced systems hangs, no BSOD's etc..

This is not to say that thinkpads can not break down ofcourse they do.  But this 5320 model indeed seems to have a subpar design, maybe too much focus on driving margin.?

October 10th, 2022 02:00

My 7280 is basically the same thickness as the 5320 and it does not have any fan issues due to heat.. it's a 6-year old design remind you, however it does have a metal frame which works as additional heat dissipating surface. The 5320 is made of plastic and well.. we all now how well that works. It is just simply a bad design.

The only logical reasoning I can come up with is that running your system hotter will wear down the components faster.. so I guess it was designed not to last.

January 13th, 2023 07:00

Please help, this tool doesn't work with Inspiron 5620img.pngimg2.png

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