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Undersized power adapter
I have a Precision 7510 updated with the latest Bios and drivers. Today my TB15 arrived. I haven't tested connecting a monitor to it yet only a network cable and USB 3.0 stick - this worked fine.
I also tried starting the laptop from the button on the TB15 which also works fine.
However on startup I receive an error message:
"Alert! You have attached an undersized 130W power adapter to you system, which is less than the recommended 180W power adapter" ... message carries on a bit.
Now the thing is both the TB15 power adapter and 7510 power adapter are the same (identical part number) and are shown to be 180W output.
What's the problem here and what do I need to do ?
david74
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July 20th, 2016 02:00
Any one any idea on this error ? Message appears at Bios post stage... i.e. early on just after switching on.
@Mod - I mistakenly posted multiple times - please feel free to delete duplicates.
ejn63
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July 20th, 2016 04:00
Call Dell and have the power adapter replaced under warranty.
david74
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July 20th, 2016 05:00
Not sure its faulty... more like a faulty error message... The adapter that comes with the Precision 7510 is the same as the one that comes with the TB15 (same part number). Both make the same error.
ejn63
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July 20th, 2016 05:00
It's possible both adapters are faulty (or mis-labeled). If it's not the adapter, there's a problem with the DC jack in the system - or with the system board itself. All would be covered under warranty.