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November 21st, 2017 22:00

STUDIO 1557 WON'T POWER UP

STUDIO 1557 WONT POWER UP WHEN PLUGGED IN EITHER WITH OR WITHOUT BATTERY. AC POWER SUPPLY  WORKS FINE AND IS LESS THAN 1YR OLD. CHARGES AND RUNS my LATTITUDE JUST FINE. laptop was purchased in summer or 2011, BATTERY IS ORIGINAL . LAST HARDWARE/ BATTERY DIAGNOSIS  WAS 8-15-17. HERES RESULTS:   1. Designed capacity 66                   2. Current charge 100%   3. Current charge 3.43 Wh   4. Full charge capacity 3.43Wh   5. Designed capacity 5.20Wh. I dont know what Wh stands for, but 3.43 is  66% of 5.2. I do know basic math. To make a long story boring(LOL), my ?'s are         1.    Will this laptop power up and operate  with a bad or failed battery?.   2.   Will it power up and run with no battery?( I have never tried this)   3.is it most likely the battery is the problem, if not what would it be? power button? Main board? oh one last thing , i keep it plugged in 24/7 and operating 12-18 hrs a day. main components: I7 processor, 8gb ram, 1tb hard drive.  please help and thank you.my user name contains service tag #                                

     

 

9 Legend

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87.5K Posts

November 22nd, 2017 05:00

Remove the battery - if the system will power up on AC only, the battery is bad.  If it won't, the mainboard is bad.

9 Legend

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87.5K Posts

November 23rd, 2017 04:00

No, that's not possible.  From  your description, the board is toast.

November 22nd, 2017 18:00

is it possible to jump directly into the proper board teriminals(2,) + and --  where the batterie normanly  connects and power it up directly fron ac adapter . say cut the connectot off and plug into board. notice the burn marks on the ac plug where it goes into the board. is the board friednor just at that terminal plug? i orderd=ede an new plug , power button/board and a battery. did i waste my money.

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