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December 17th, 2017 06:00

MS starter 2010 hyperlink execution causing bluescreen and crashing the system

Hi,

For some odd reason since the 14-12-2017 every time I execute a hyperlink  in starter 2010 Word or Excel cause a  bluescreen and crash of the system, rebooting and displaying the safe mode, the

bluescreen is all about error STOP 0x00000019, I ran a full diagnostic finding that memory and storage facilities are 100%

I did some trial and error procedures, such as restoring my OS from my last monthly backup, 1-12-2017 which I knew my system was working fine, I work with excel and word documents all the time, using hyperlinks often. After restoring the OS, excel and word are working fine until suddenly the issue of executing hyperlink starts again. Also I restored my OS, then clean my register as well. Also I restored my OS and ran Windows Update., , I repaired and reinstalled Starter 2010,. not matter what i do , the hyperlink issue is recurrent. 

Is there anybody that has a clue of what is going on? , Any instruction to tweak my system?

Thanks in advance

THanks

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