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December 15th, 2012 10:00

Mouse is Frozen! Help!

I have a Dell Laptop Inspiron 1545 and my mouse is frozen.  Any suggestions on how to fix it?

I can't move my mouse at all.  I use the touchpad for my mouse.  Thanks for any help!

3.8K Posts

December 16th, 2012 00:00

Hi,

Welcome to the Community. Have you tried connecting an external USB mouse to check if it works? If if does, then try uninstalling and reinstalling the touchpad drivers. To uninstall, click on start, right click on computer, click on properties, click on device manager, click on the symbol next to pointing devices, right click on Alps touchpad and click on uninstall, click ok to confirm. Once removed use the below link to download and install the touchpad driver for your laptop. Let us know how it goes.

www.dell.com/.../inspiron-1545

Thank you.

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