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December 25th, 2017 00:00

laptop full reset have TMP clean Warnimg when ever booting

Dell Inspiron 15 7000 Series 7559

purchased from from a retailer.

after 11 months use did a full reset win10(versin home) to make it fresh.

After that every bootup Warning displayed

"A configuration change was requested to clear this computer's TPM (Trusted Platform Module)

WARNING: Clearing erases information stored on the TPM. You will lose all created keys and access to data encrypted by these keys.

Press F12  to clear the TPM Press ESC  to reject the change request and continue"

 i press esc every time

should i clean TMP

is there any important dell h/w info/key or win10 serial key stored?

i don't know if i have created keys and access to data encrypted by these keys?

there is no bitlocker enable/disable settings in win10 home.

when ever i do image recovery switches to dell gui windows but starting to recover gives a warning to switch of bitlocker to proceed So i used win10 full reset shown in the same menu (like how other people reset their dell laptops.)

plz solve this issue.

3 Apprentice

 • 

4.3K Posts

December 25th, 2017 07:00

I have done several resets or clean installs and seen the message many times.  I have done both reset the TPM and not reset the TPM.  Neither way seems to make a difference on system operation.

When I do resets, I keep my system offline until I get the system name back to what it was before, so this may be a factor.  One thing I might suggest before you decide, go to your Microsoft account and check for registered devices.  Since the original name of the system was probably different from what it was the first time you may see several entries for the same system.

But the bottom line for me would be stopping the nagging by clearing the TPM, unless removing inactive device registrations from the Microsoft account would help.

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