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December 24th, 2017 10:00

Laptop fan is having issues

I have a Dell Inspiron 7559, and recently one of the fans has started to randomly make a strange buzzing noise accompanied by vibrations. It happens completely randomly, and I've done every diagnostic test and I've cleaned out the vents. Most of the time it works normally, and its hard to reproduce since I can't predict when/why it happens. When it does happen, however, it will slow my games and it takes longer to load models/textures. My warranty expired a couple months ago. I assume something is wrong with the bearing. I've done everything I can think of. 

I've had this laptop for around a year and a half now and its worked perfectly until now. I'm fairly upset considering I've had worse, cheaper laptops last longer than this. I have no idea what it will cost to repair/replace the fan but I know it won't be cheap. I just have no idea whats wrong here.

Here's a video of the noise: https://youtu.be/WH7JCfu62Vw

4 Operator

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6.4K Posts

December 24th, 2017 16:00

:emotion-2:

I'd suggest updating the System Setup(BIOS). Please watch Dell video to safely install latest BIOS version in link below:

How to Update BIOS (Official Dell Tech Support) - YouTube

After updating latest BIOS and the problem still occurred, I suggest updating Chipset and Video drivers in correct order:

How to reinstall drivers in the correct order | Dell US

December 25th, 2017 12:00

I've done everything including updating the drivers yet nothings changed. I've taken compressed air and cleaned the vents yet it affects nothing. I've done every diagnostic test I can use yet it shows nothing wrong

2.4K Posts

December 26th, 2017 07:00

If the Fan is making excessive noise when it turns and comes on then you will probably have to replace it.

4 Operator

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3.4K Posts

December 26th, 2017 08:00

Thank you for your message.

This audio you have shared confirms that this is a hardware issue.  If you haven’t updated the BIOS to the latest version as suggested earlier, we would recommend you to update BIOS even if you have the latest version.

If the issue persists we would recommend you to contact our out of warranty team on 1-800-288-4410 (Monday- Friday 9 AM- 6PM CST)

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