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August 17th, 2014 16:00

I cannot update my BIOS because my computer says no battery detected . and adapter not connected

I have a second battery  which when plugged in the PC will not start up . also PC will not start up without a

battery.  neither battery will charge. and looking for help I see no response to solve these problems

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87.5K Posts

August 17th, 2014 16:00

If the system won't start up on AC only, verify that the AC adapter is OK (LED on before you plug in the notebook end).  If it's not (or it's a non-Dell adapter), it needs to be replaced.

If the adapter is OK and the system won't power up without a battery, something is faulty with the mainboard - a BIOS flash isn't going to be possible (the system must power up in order to flash the BIOS AND the battery must be at least partially charged).

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