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July 4th, 2011 16:00

Dell XPS 15 Power Cord

Hello all,

I bought my XPS 15 (L501x) a little while back, and recently noticed that the connection between the cord from the laptop to the "power brick" seems a little loose or  'wobbly.' There also appears to be an unusual amount of space between the "brick" and the base of the cord.

 

 

So, I just wondered if this normal, or if I should be worried about future problems at all? :emotion-7:

Thanks!

3.8K Posts

July 5th, 2011 13:00

Hi Kornfan71,

Welcome to the Community. I suggest you you replace both the AC adapter and power cord. Contact Dell technical support in your region and have them both replaced, as this can give you an electric shock, or can cause further damage.

Thank you

Royan

4 Posts

July 5th, 2011 20:00

Thanks for the reply. I'll get in contact with tech support now!

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