This post is more than 5 years old
10 Posts
0
8671
Dell Premier Color user information or guide
My XPS15 9550 laptop today installed considerable updates that took much of an hour to finish. Upon completion selecting the Dell Premier Color shortcut icon for premiercolor.exe, it no longer brings up a window as it used to. I can still go into control panel Display then drill down several levels to get at advanced color settings. So tried to find online a guide for using this but could not find anything after considerable searching. Much Dell ad info about how it is useful and users with issues that makes finding real help like a needle in a haystack. The System Info SW info shows the process running from start up. Version shows 2.0.199.0
What I would like to read is user guide information for using the program.
LeifAW
23 Posts
0
February 5th, 2017 19:00
***SOLVED***
HI All,
Dell hasn't responded to this issue, but I found the solution for me. I went to the Portrait Displays web site to download the latest version of Dell's Premier Color application. I installed it and the application started working as normal.
www.portrait.com/.../upgrade.html
Hope this helps.
Leif W.
Mike1.6
5 Posts
0
November 2nd, 2016 05:00
This seems to be a universal issue since the Windows 10 update combined with the Nvidia driver update. My installation of Premier Color hasn't worked properly for months. No response at all from Dell. Extremely frustrating for a $2000 laptop.
DELL-Amy B
370 Posts
0
November 3rd, 2016 15:00
Hi d7v7d and Mike1.6,
I saw this post and the other related thread yesterday. Chatted with our product group and found out a few things.
There is a fix coming for Premier Color, but we don't have a release date yet. This should resolve the issue.
In the meantime, Dell-Binh C recommended rolling back to a previous version of the Premier Color driver from our support web site. Unfortunately, we are experiencing issues with our support site right now. I'll circle back with the link once its available.
Thank you for your patience while we try to get you a workaround and a final solution!
Mike1.6
5 Posts
0
November 4th, 2016 06:00
Hi DELL-Amy B
Well that's encouraging news. Thanks for reaching out to help solve this problem. I don't have any previous versions of the DELL Premier Color driver available and I think I'd prefer to wait until the new, fixed version appears.
Will you announce the fix in this thread, with a link, once it's completed? That would be great.
Mike1.6
LeifAW
23 Posts
0
January 11th, 2017 19:00
Hi Amy B.
I'm having issue with premier color on my new Dell xps 15. I came across this thread. Has the fix for premier color been issued yet?
Thanks,
Leif W.
samos1111
1 Rookie
1 Rookie
•
490 Posts
0
January 12th, 2017 14:00
For accurate colors, the UHD panel deserves a calibration, preferably with a spectrophotometer (i1Display Pro or ColorMunki Display). Dell PremierColor tends to interfere with calibrator software, is then best removed.
www.drycreekphoto.com/.../MonitorCalibrationHardware.html
In fact the DPC is a workaround for the poor state of color-management user-friendliness. With non-color-managed programs, colors tend to become over-saturated on a wide-gamut display, need to be toned down with sth like the DPC. While everything is okay in color-managed programs (Adobe programs, Firefox...), if the correct profile is used. So DPC is essentially not needed if one finds CM programs for everything.
There is a workaround for switching profiles without the DPC installed. The needed color profiles can be found in a subfolder of DPC under Program files. They may be copied into the Windows Color Management folder, and switched in Windows Color Management. One program less running at startup.
samos1111
1 Rookie
1 Rookie
•
490 Posts
0
February 6th, 2017 01:00
An updated version of DPC which supposedly works is also available on the Dell XPS 15 9560 product support page
<ADMIN NOTE: Broken link has been removed from this post by Dell>
But I'd still recommend to install the color profiles enclosed with DPC to Windows Color Management and then remove DPC (one resident program less, intereference with calibration software).