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December 16th, 2017 11:00

Dell Inspiron Power issue

Hi,

My Inspiron N5010 Laptop won't power up.

I had been facing this issue for quite some time, however, my laptop eventually used to power up after repeated attempts but this time the PC is completely dead with none of the LEDs coming on.

Also, I disconnected the adapter, removed the battery and discharged the residual power by pressing the power button for 20-30s but that did not work.

Is this a problem with the motherboard?

Please help me out URGENTLY as I need my PC up and running.

PS: This happened after I performed a reset of the Win 10 OS on my laptop so am not sure if that has anything to so with it.

Any help is greatly appreciated.

Thanks,

Sumon

9 Legend

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87.5K Posts

December 16th, 2017 13:00

Verify that the AC adapter LED is on before you plug in the notebook end.  If it's not, the adapter is toast.

Redo the reset procedure.  This time, remove and reinstall both memory modules.  

If it is on, try powering up on AC only - no battery.  If the system will power up -- but not with the battery installed, the battery is bad.

If the system still won't power up with a good adapter on AC only, the mainboard is bad.

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