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June 13th, 2017 22:00
ac adapter cannot be determined
my laptop says my AC power adapter type cannot be detected and i dont know how to enter the bios
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DELL-Akshatha M
1.2K Posts
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June 14th, 2017 00:00
Hi intelligent person,
Thank you for writing to Dell Community Forum.
After you press the power button, on the Dell logo screen, keep tapping the key. This will take you to the BIOS. In BIOS please check what is the status of the adapter / battery listed as.
Update the BIOS and chipset drivers to the latest from the Dell support site.
Please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address.