1 Rookie
•
12 Posts
0
67
InsightIQ 4.4.1.30 add cluster stuck
I'm updating from 4.2 -> 5.1 and according the documentation that must be done through 4.3 or 4.4 due some database change.
So I updated the system to 4.4.1.30 (latest). I have two clusters running 9.4.18. Now the one of those is stuck 'adding cluster'-state similar as https://www.dell.com/support/kbdoc/en-us/000211295/powerscale-insightiq-not-updating-new-cluster involved version 4.1.4.57. System is still collecting data from both clusters.
I cannot now export the second database -for update to 5.1. is there a command line utility do export or is the step 4.3/4.4 really needed i.e can I use export from 4.2?
HakalanErkki
1 Rookie
1 Rookie
•
12 Posts
0
July 10th, 2024 06:09
There were a partitioned performanse measure enabled on insighiq but not on cluster and this stuck the connection. So disabling that solve the problem.
DELL-Josh Cr
Moderator
Moderator
•
8.7K Posts
0
June 13th, 2024 13:05
Hi,
Thanks for your question.
The best option is to call phone support so they can take a look at what happened.
Exporting and reinstalling insightiq might help. https://dell.to/4cfVNkg Page 17.
Let us know if you have any additional questions.
HakalanErkki
1 Rookie
1 Rookie
•
12 Posts
0
June 13th, 2024 13:21
@DELL-Josh Cr Export is not an option as the 'connecting cluster...'-cluster data cannot be exported. Unless there is a command line option to do that.
Can the 4.2-export be inported to 5.1?
DELL-Josh Cr
Moderator
Moderator
•
8.7K Posts
0
June 13th, 2024 15:11
I don’t see a way to export from CLI. We haven’t validated importing a 3.2 into 5.1 so I am not sure what will happen if you do.
Phil.Lam
3 Apprentice
3 Apprentice
•
592 Posts
0
June 17th, 2024 15:34
@HakalanErkki , please make an SR.
(edited)
HakalanErkki
1 Rookie
1 Rookie
•
12 Posts
0
June 19th, 2024 06:54
I have made a SR, not resolved yet.