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Installing Dell TL2000
Hello,
Please i would like to know how to install step by step a dell TL2000 on a serveur with windows server Enterprise 2008 R2. ThteLibrary is supposed to be manage by symantec backup.
Thanks!
K_fortune
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July 2nd, 2014 23:00
Hello DELL-SAM L,
i perform all what you said, the tape drive and the medium changer appear in the OS, Backup Exec is seeing the Library, but is not able to achieve any task! It does not have informations on the Tape cadridge Except the total size.
1. i have got the following warning when installing Backup Exec 2012 (But the Library is ready):
Tape Library Information
One or many devices have been connected or are busy (the original message is in french)
2. I have noticed that the firmware recommended by symantec in the Hardware Compatibility List are not up to date. Do you think using the last Dell Firmware could cause this issue?
DELL-Sam L
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July 3rd, 2014 06:00
Hello K_fortune,
What you need to do is in the devices tab of backup exec you need to run an inventory so that backup exec will be able to see all the media and do a quick format on the tapes so that they can be used for backups. Once the inventory is completed then you should be able to run a test job & it should be able to complete.
Also if you are not at the latest version of firmware for the TL2000 then I would upgrade it as well so that you are at the latest version. After the firmware upgrade I would also make sure that your backup exec is updated as well to the latest updates for backup.
Please let us know if you have any other questions.
DELL-Sam L
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June 26th, 2014 06:00
Hello K_fortune,
Here is what you will need to do to get the server & backup exec to see the TL2000.
Please let us know if you have any other questions.
K_fortune
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June 27th, 2014 00:00
Thank you Dell-SAM L,
1. Please tell me what about the Microsoft iSCSI initiator in windows server and the SAS-iSCSI bridge?
2. At which step those elements are supposed to be configured and in which way?
The thing is that i wanted to know the right procedure before starting troubleshouting an issue:
We have a powerdege M620 in a M1000e which is connected to a Tl2000 (in a SAN) without being able to realise any job through Symantec Backup Exec 2012.
I am thinking about the firmwire which have been update before the first installation and which do not match with those specified in symantec Hardware Compatibility List...does it matter?
Thanks
K_fortune
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June 27th, 2014 05:00
Okay, i think i am already true with the Microsoft iscsi initiator and the SAS-iSCSI bridge: the first allow the OS to comunicate with Iscsi device et the second allow comunication between the drive with SAS interfaces and an iSCSI SAN. Then with the procedure you gave me it's going to be:
1. configure the SAS - iSCSI bridge on the tape library
2. Configure the Microsoft Iscsi Initiator on the server
and then, All what you said.
Now as far my issue is concerned, do you think that what i was talking about concerning firmwares update could be the problem?
DELL-Sam L
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June 27th, 2014 06:00
Hello K_fortune,
Yes you are correct in that you will need to configure the iSCSI bridge first and then you can do MS iSCSI initiator & then when that is done you should be able to see the TL2000 in the OS & will need to follow the steps that I listed earlier.
Please let us know if you have any other questions.
K_fortune
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July 2nd, 2014 23:00
Sorry the warning was:
Tape Library Information
One or many devices have NOT been connected or are busy (the original message is in french)
erickyt
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August 25th, 2015 15:00
After install drivers i cant see the media charger in the operating system.