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Virtual Machines not showing up in OME Power Manager
Hi,
I currently have a cluster of VXRail nodes running ESXi added to OME and have the power manager plugin active. It is collecting metrics as desired, but for some reason, the VMs aren't showing up under Power Manager -> Power Manager Devices -> Virtual machines. Can't seem to figure out why... has anyone else run into this? If so, is there a reason or a fix?
Thanks!
John
DELL-Young E
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July 22nd, 2024 06:38
Hello thanks for choosing Dell and welcome to our community:
May I ask why you are using OME? We have VxRail manager for that. Do all the VxRail nodes show the same symptom?
Respectfully,
jholcomb_cca
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July 22nd, 2024 15:15
@DELL-Young E
Does VXRail manager provide the same power statistics and policies that OME Power manager does?
DELL-Josh Cr
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July 22nd, 2024 16:21
It doesn’t have all of the same functions. Which license level do you have for OME? Do the hosts show up and just not the VMs?
jholcomb_cca
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July 22nd, 2024 16:58
@DELL-Josh Cr
I have OME advanced+ trial idrac licenses for testing alongside the standard enterprise idrac license.
jholcomb_cca
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July 22nd, 2024 19:49
@DELL-Josh Cr
And yes, that is correct. The hosts are there with no issue, (they are VMWare hosts) but their VMs aren't showing up.
DELL-Sam L
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July 22nd, 2024 23:10
Hello jholcomb_cca,
Which VxRail appliance are you using?
jholcomb_cca
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July 23rd, 2024 13:08
@DELL-Sam L
VXRail E560F, and I also have some Poweredge R640s in there as well.
DELL-Josh Cr
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July 23rd, 2024 13:28
Is OME installed in a VM? Do you have Openmanage enterprise integration for Vmware Vcenter installed?
jholcomb_cca
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July 23rd, 2024 17:18
@DELL-Josh Cr
Yes, OME is installed on a VM. I do have the vcenter integration plugin installed, though I can't authenticate to a vcenter instance because OME just throws "Unknown Error" all over the place.![](https://www.dell.com/community/assets/community/687062f5-603c-4f5f-ab9d-31aa7cacb376/ome-04346c4e-91ce-4030-9e24-e7f7528dd105-1350971902.png)
DELL-Sam L
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July 24th, 2024 13:05
Hello jholcomb_cca,
If you check the VM hardware configuration of the VxRail Manager is the network adapter showing as connected? Also, is VMware vSphere Profile-Driven Storage Service is started correctly, as it can cause issues with viewing storage profiles in the vSphere Client?
jholcomb_cca
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July 25th, 2024 14:58
@DELL-Sam L
Yes, VXRail manager VM is connected and working with no issues, all services are running.
At this point I'm thinking about just standing up a new OME appliance and migrating, unless anyone has any other ideas?
DELL-Josh Cr
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July 25th, 2024 15:02
Yeah, that sounds like a good plan.
jholcomb_cca
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July 25th, 2024 20:35
@DELL-Josh Cr
Migration outright refused to work, so I abandoned that idea. I stood up a new appliance, but the new appliance is not listing any plugins. This is so frustrating.
DELL-Sam L
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July 26th, 2024 14:15
Hello jholcomb_cca,
It would be best to open a support case for this as you are doing the steps correctly but something is not working correctly so that the VM can be seen as they should be.
jholcomb_cca
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July 27th, 2024 04:30
@DELL-Sam L
I was able to figure out the plugin issue. Turned out to be a network issue. VMs from the VXRail hosts still aren't showing up though unfortunately.