OME CUPD3010 - Unable to download the catalog

YaskoT,

We would need some additional information, specifically what process you are trying to use to update? As well as if you are trying to pull the information from Dell, or from a custom catalog you created with Repository Manager?

I ask as upon testing it from the lab it is working on our end, so depending on how you are trying to update will assist in the discoverying the cause of the issue.

Let me know what you see.

Hi Chris,

Thanks for coming back to us,  i am trying to Add the Update Catalog, as it fails even to check the Compliance  (Directly from Dell)

YaskoT,

From what you have shown and described I believe it could possibly be environmental, but there are some troubleshooting steps you can try, such as

if you delete the baseline/catalog and then get a fresh one could work since it worked 3 weeks ago per the screenshot. Another would be to create an offline catalog via Repository Manager. Lastly I would suggest you call in to the OpenManage group to analyze the system and see if they can determine the issue.

HI Chris, 

Thanks for your reply, i am worrying that, if i remove the existing baseline i wouldn't be able to to install it again, as you have noticed it has stopped working 3 weeks ago itself, no changes been done since. (i was away on AL)  Do you have the best practice steps how to download the offline catalog, the instruction i found doesn't seems to work for me the  "downloads.dell.com/catalog/catalog.gz" cannot be found.

HI Chris,

I have deleted the catalog as per your advise and now i am unable to download again, exactly as i thought,  please advise. 

HI Chris, 

I have checked that on my other system and getting the same error, so the problem must be on your side, can this be investigated? 

Hi,

please try manual download the file https://dell.to/3PQDbvK

Regards Martin

Hi Martin, 

Thanks for your advise, but the page can't be reached, so unable to download.

Please advise. 

Hello @YaskoT,

Please, try again, I just tried from an external network and it is working. So I guess it's a network restriction from your side.

Regards.