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6 Posts

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July 12th, 2024 08:32

Error deploying Template on Server

Hello everyone,

I'm assuming that I'm not doing something quite right or that I'm overlooking something.

I have rolled out new local iDRAC users on a server using a template.  I have created the template from a reference system

The message after the job is done looks like this: 

###
# Summary
Action : Deploy Template
Action State : Operation Successful
Target Job Status : Informational : SYS053 --> Successfully imported and applied Server Configuration Profile.
Recommended Action : No response action is required.
====== Deploy Template Completed on : <Private data removed from public view. DELL-Admin>======
.
Deploy failed.
Task Failed. Completed With Errors.

###

In the job overview, the job is displayed as "Failed" but the users were created correctly on the server.

Unfortunately, I do not yet understand where I am going wrong. I would appreciate a hint. 

Greetings to all

C.

Moderator

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3.3K Posts

July 12th, 2024 14:37

Hi,

to solve this try this recommended actions:

a) Review Template Contents:

  • Examine your template to ensure it only contains the necessary configurations for user creation.
  • Remove any unnecessary or potentially conflicting settings.

b) Check Logs:

  • Review the OpenManage Enterprise logs for more detailed information about the job execution.
  • Check the iDRAC logs on the target server for any additional insights.

c) Verify iDRAC Firmware:

  • Ensure the iDRAC firmware on the target server is up-to-date and compatible with your OpenManage Enterprise version.

d) Test with a Simplified Template:

  • Create a new, simplified template with only user creation settings and test the deployment.

e) OpenManage Enterprise Version:

  • Verify you're running the latest version of OpenManage Enterprise, as newer versions might have resolved similar issues.

f) Dell Support:

    • If the issue persists, consider opening a software support ticket with our phone support software team, providing them with the full logs and details of your environment.
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