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Access to DDBoost Storage Unit
Hello, we are currently using Quest vRanger software to backup some servers to our Data Domain using DDBoost. Occasionally we are asked to save a backup from a specific date for an extended retention period. I would like to know if there is a way to access the DDBoost Storage Unit to be able to copy a specific backup to a CIFS share or anywhere else. I tried to access it via NFS by mounting the /data/col1/ddboost share and am able to see folders for individual backups, but I am not able to access the folders with a permission error. The permissions being set on the folder are rwx------
Does anyone have any advice here on how I can gain access to the DDBoost folders via NFS (or any other method) to be able to copy some of the data off?
Dell-JoeB
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August 4th, 2017 06:00
I have that issue depending on what disto of linux I am running. Did you did you sudo to bash and try other wise you would not have root permissions.
dynamox
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August 2nd, 2017 09:00
There have been a couple of instances where we had to access ddboost storage unit directly because of a "abandoned" RMAN backup that was no longer in RMAN catalog. We simply exported ddboost container using NFS and then access the data using root account.
Dell-JoeB
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August 3rd, 2017 07:00
Dynamox has the right procedure. When it comes to DDboost lsu's it is critically important to use NFS for this process. The reason you were getting permission errors is because of the ownership of the files. Using the root account will address this issue.
tekniq305
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August 3rd, 2017 07:00
I am not sure what you mean by use the root account. I am logged in as root on the linux server that I mounted the DDBoost NFS volume from but I still get permission denied.
I did notice that any folders created by VEEAM with DDBoost I can access fine, but the ones created using vRanger are the ones I have a problem with. Maybe the ultimate solution is fully switching to Veeam and ditching vRanger.
tekniq305
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August 4th, 2017 06:00
Maybe you're on to something about the linux distro as I was connecting from an AIX server. I will try from RHEL and let you know. Thanks!
Dell-JoeB
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August 7th, 2017 06:00
So from Redhat and AIX you just need to su to root and you should be fine.
tekniq305
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August 7th, 2017 07:00
You were right, I just tried the same thing from Ubuntu, and I have full access now. Still not sure what I did wrong in AIX or why it doesnt work when mounted on Windows, but glad I am able to see all the backups now. Thanks for your help!