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Why am I being charged $48 for free shipping? #2
This is totally unethical! They figure no one will call them on it. I called earlier and the representative said she will credit me for the shipping charge. I just got confirmation of the credit, but my delivery date has now changed to three days later than anticipated. I will not be home to get the delivery and it will be stolen if it sits on my step. I am currently on hold waiting for them to have the carrier return it to them and to cancel the order. I DO NOT want the laptop now! I am done with Dell and their unethical practices. I would have been fine with paying for delivery, but I am not okay with a company trying to make a fool out of me.
DELL-Cares
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May 24th, 2024 12:26
Hi,
Thank you for contacting Dell.
We apologize for the inconvenience this may have caused to you.
We'll surely check this for you. We have sent you a private message. Kindly, reply to it with the requested information so that we can review and assist you further.