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Return order
We bought dell laptop returning within the return period and now Dell tells us they will charge us restocking fee. Why would you charge restocking fee for personal laptop.
Unsolved
1 Rookie
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3 Posts
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19
We bought dell laptop returning within the return period and now Dell tells us they will charge us restocking fee. Why would you charge restocking fee for personal laptop.
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ejn63
10 Elder
10 Elder
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24K Posts
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July 5th, 2024 20:27
Non-defective returns are subject to a restocking fee, spelled out in the terms of sale you agreed to with your purchase.
https://www.dell.com/en-us/lp/return-policy
sJari
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July 5th, 2024 20:29
personal use laptops have restocking fees?
sJari
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July 5th, 2024 20:30
@ejn63 Why would you charge restocking fee for personal laptop?
DELL-Cares
Moderator
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25.4K Posts
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July 5th, 2024 20:35
Thank you for contacting Dell. We have sent you a private message. Please share the order details via private message so that we can review the information.
bradthetechnut
6 Professor
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7.9K Posts
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July 6th, 2024 01:50
This is a user to user forum. ejn63 is not Dell, but a volunteer that answers in Dell Community like I do.