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I received a new disk that the system does not recognize because of FW
the replace drive revision not expected version like the others drive in the system , attaching the error code, epcted revision is E339 and drive has E332 there is somethig to do to update manullay the revision ? if yes where i can downloaded the revision ?
this box is sc4020 model
thanks ahead
DELL-Joey C
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June 20th, 2024 01:55
Hi,
The drive firmware is attached in the SCOS update package, you will not be able to update it manually. But based on your screenshot, I couldn't get a clear view of the DPN#. I rough guessed it's 6VJNY. Let me know if I got it wrong, but 6VJNY is Equallogic drive, which will be compatible with Compellant storage.
John Lynch - L3
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July 5th, 2024 23:08
So I am guessing you ordered the drive from a third party vendor. which is fine. However, you have to order them in a certain manner to ensure you are getting the proper drive as more often than not the drive you get will actually be a generic server drive and not an EQL or CML drive.
As for EQL drives being compatible with CML, that is incorrect. Granted some of the drive models do have firmware overlap the systems themselves use completely different 'License Metadata' on the first 100 or so bytes of the drive.
Even though the drives in the SAN are running 'E339' they will be backwards compatible with firmware within the same revision family, which 'E332' is.
The PN in that screen shot translates to 0V6JNY which is an EqualLogic 800GB 6Gb/s 2.5" SSD per my personal parts matrix.
If you provide a screenshot from either UniSphere or DSM (your preference) showing the below I can help with providing the proper disk info to order.
(This in this case it will look something like 'LB806M' as F/W E33x is a SanDisk firmware.