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x14 R2, audio mute key not working
Hey, same issue on my 3 day old x14 R2. Auto update Bios and other drivers and software then no mute buttons. Firmware linked is not compatible with the x14 R2 though.
<Started your own thread. That other thread was only for m15 R7/m17 R5 audio mute key not working. The Per key keyboard firmware update linked was only for the m15 R7/m17 R5. DELL-Admin>
DELL-Chris M
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May 28th, 2024 13:10
To receive assistance from Dell support agents they need to first verify the ownership and warranty status, and create a case for your issue. Click the blue "Get Help Now" on the right to start a private live chat session. Share the private Service Tag with them.
The x14 R2 drivers page only shows one older keyboard firmware update. For now, all you can do is keep checking the x14 R2 drivers page to see if a similar Per key keyboard firmware update is ever released.
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cardboardboks
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May 29th, 2024 08:32
New issue today after some windows updates. The mute buttons work but the speakers do not. The cruel irony.
If I uninstall the realtek audio drivers the speakers will work after the driver is uninstalled but you cannot change the volume and upon a restart windows sees no audio devices.
I have bluetooth headphones so I know that audio is getting out, just not via the speakers with the drivers installed....
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