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m15 R3, dead or stuck pixel
Hi,
I just found out that my Alienware LCD has either a stuck or dead pixel. I only saw it yesterday when I changed my wallpaper. This pixel has a red color and stays at the middle of the screen. How can I tell if it is a stuck or a dead pixel? It can be detected clearly on the white or color background, can't see it with black background. Tried to use flash screen method for stuck pixel for a few hours without result. Just bought my Alienware about more than a month. Is there any warranty if it is a dead pixel? Or any solution to fix it?
Thank you
DELL-Chris M
Community Manager
Community Manager
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55K Posts
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September 17th, 2020 12:00
You need to run the LCD BIST (Built-in Self Test). Then post pictures of the colored screens showing us the issue.