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Area-51m, won't boot due to no battery (while plugged in)
Alienware Area-51m
I recently had problems with this machine and sent it on May 9 to Dell out of warranty repair for a battery replacement. It came home working fine, but two weeks later it is shutting itself off, and now won't even boot up. It says the battery is dead. It's plugged in (both cords), so I am considering buying new charging cords. Would you recommend this as the 'next' thing to try. I'm very much missing my games!
NVIDIA GeForce RTX 2080 8GB GD DR6 (OC Ready)
180W Power Adapter and 330W Power Adapter
I'll continue reading the boards for recommendations. Thanks in advance.
Holly
mattyb3
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June 19th, 2024 01:42
If it was sent away for a battery replacement and 2 weeks later it has a battery issue then you really should go back to Support and ask them to fix the problem for free. They have a responsibility to make sure that their repairs last a certain amount of time. Dell spare parts should have a 90 day warranty.