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June 12th, 2024 21:04

Alienware x14 Button Stiff, doesn't pushdown

Hello Everyone,

I bought an Alienware x14 and the Power button is like "stiff". It doesn't push down, but it does turn the PC on. I'm not sure if this button is suppose to have the same key travel as a normal key on the keyboard. It almost feels like its Jammed. Not sure if this is right or not. Looking forward to any assistance.

Thanks

Community Manager

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55K Posts

June 13th, 2024 12:14

To receive assistance from Dell support agents they need to first verify the ownership and warranty status. Click the blue "Get Help Now" on the right to start a private live chat session. Share the private Service Tag with them.

Before our users can assist, it would be helpful if you could tell them which x14 you have there.

Both my Latitude power button have very little travel compared to other keys.

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