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March 19th, 2017 12:00

Burning smell from charging port of Alienware 15 r2

Burning smell from charging port of laptop.

Yesterday I play GTA v on my laptop and suddenly it's turn off and also charger led. Then I check my charger in other laptop it's work fine but then I noticed that the burning smell come out from charging port of laptop.so I try again. First I switched on  charger and when I attach it with laptop the led on charger goes off. And again smell come out from port. Please any one tell me What's the problem.

8 Wizard

 • 

17K Posts

March 19th, 2017 13:00

I remember seeing owners report these.

https://community.dell.com/message/55929?commentID=55929#comment-55929

and

https://community.dell.com/message/63036?commentID=63036#comment-63036

I suggest you don't leave it on un-attended. Should probably call Dell. Hopefully, you have a warranty.

2 Posts

September 10th, 2017 04:00

Hi i also have this problem with my AW 15 R1, my laptop also smells/light turns off from the dc port and won't start. I was also playing GTA V coincidence?  But seriously i need to know what is wrong with my AW and what can be done as i am ouy of warranty and a replacement mobo will cost $1k aud and im not certain a new mobo would fix it either.  PLEASE HELP US DELL REPRESENTATIVE!☝☝☝☝☝☝☝

September 11th, 2017 09:00

how to fight Fire:

Fire & Rocks - YouTube 

i can't believe what i see here. "oh it burns. what should i do now? let's turn on the freaking Laptop again and see how it goes now."

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