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July 28th, 2024 00:02

AW2724HF, smells like burnt plastic

Alienware 27 Gaming Monitor AW2724HF

Alienware 27 Gaming Monitor AW2724HF

New AW2724HF monitor smells like burnt plastic, is it ok? is it toxic? will it go away? please help. 

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July 28th, 2024 01:43

It is normal for new monitors to emit a burning odor for a short time.  This is caused by the chemicals used to clean the circuit boards and should dissipate after a few days of use. 

If the odor is excessive or still lingering after a few days, it's not normal.  Contact Dell to receive a replacement. 

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