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July 12th, 2021 07:00

AW2521HF, dead pixel

Hello i need help a few days ago, black pixels that looked like a beetle were moving on the monitor. It's in place now and I have a black spot in the middle of the monitor and I don't know what to do with it.

6 Professor

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6.5K Posts

July 13th, 2021 03:00

That is very interesting. I would contact DELL tech support and see if they can assist you. Very unique situation.

3 Posts

July 13th, 2021 00:00

but it's not a dead pixel, but rather a dead beetle between the screen and the cover. so if I should take it for service or it can be opened and cleaned somehow.

9 Legend

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47K Posts

July 13th, 2021 00:00

Run Deadpix and see if that fixes it

DeadPix can fix stuck or dead pixels by rapidly cycling the color value of the pixel. Please note that this tool does not provide a 100% success rate.

https://codedead.com/software/deadpix/

https://codedead.com/Software/DeadPix/help.pdf

 

509 Posts

July 13th, 2021 00:00

You can fix stuck pixels, dead pixels however are a fairly low chance of recovery 

3 Posts

July 13th, 2021 03:00

Yes exactly

6 Professor

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6.5K Posts

July 13th, 2021 03:00

An insect got between the glass substrate and it's now lodged itself dead in the center of the monitor, and you cannot get to it because the glass is in the way?

9 Legend

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47K Posts

July 13th, 2021 03:00

if its a beetle then you should be able to use a can of air and push it out?

its not inside the liquid part of the display its between 2 layers with a gap.

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