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C

10716

July 3rd, 2008 08:00

DSS Installshield Wizard - "Setup can not run on this machine"

For those that read my post yesterday, apologies, it might not have been completely accurate.

 

But now facing a new problem. After reformatting / installing OS on my brothers Dimension 3100C, I stuck the 'Driver disc' in the machine, read the blerb about the order in which to 'download'/extract the drivers. And as recommended, tried to install DSS first from the ultilities section. Things seem to be going well……"Preparing Setup - Please wait while the InstallShield Wizard prepares the setup"…..

 

But then get the error message "Setup cannont run on this machine".

 

Any opinions? Should I have installed something else first? Eg "Miscellaneous Ultilities - Dell OS Tools Rev A01"?

 

Many thanks,


Chris.

14.4K Posts

July 3rd, 2008 19:00

what version of xp are you using, plain xp, xp sp1 or xp sp2?
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