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Internet explorer cannot open MSN home page
Hi
I have an Inspiron 15 Intel N5050. Internet explorer cannot open http://g.uk.msn.com/USCON/2. This is the factory set home page. After a short while I get a message. A website wants to open web content using this program on your computer. Name: Supportsoft Container Publisher Supportsoft Inc. I haven't heard of this software, so I am worried about down loading a virus if I click on allow. I'm able to access other websites without any problem. How can I restore my homepage?
Dell Kaushal P
35 Posts
0
August 23rd, 2012 04:00
Hi
It’s a difficult situation as you are not able to use your home page. I would suggest a few steps which will give you the resolution of this issue.
1: I have tried to open up the same link and it does not work for me as well.
Please Use: www.msn.com
2: Click on Start > search>internet options
3: Click on Advanced Tab and then click on Reset which will reset the Internet explorer settings back to factory defaults.
4 Then once you get the internet options page then click on General Tab and please type under homepage: www.msn.com
5: In case if it still does not work please download this file and run it.
http://support.microsoft.com/gp/ie_freezes_or_crashes
Hope this will help you to resolve the issue.
Thanks & Regards
Dell Kaushal P
#iworkfordell
friendlygirl
2 Posts
0
August 26th, 2012 14:00
Hello Kaushal
Thank you for replying and sorry for my delay in responding. When I logged on the following day, Internet Explorer had no problem launching the MSN homepage. Fingers crossed that it doesn't recur but I will certainly try the recommended steps if it does.
Syed Hashim Hus
1 Message
0
May 6th, 2013 17:00
I have a solution to this problem
Step 1 : Go to this URL : http://www.myhomemsn.com
Step 2 : Click " Make MSN your home page "
Step 3 : It might ask you to add it as a home page or a new tab.
Step 4 : click done.
Enjoy .