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Can't connect via wireless...adapter not working?
1. double checking my wireless was on (via F2)
2. Making sure my power settings were not shutting off wireless
3. Tried updating my IP...but couldn't because I got "no operation can be performed on wireless network connection while it has its media disconnected:
4. Got a "device is working properly" from device manager
C:\Users\Allison>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : Allison-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Bluetooth Network Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : 90-4C-E5-F8-F8-91
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Ethernet adapter Local Area Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : nc.rr.com
Description . . . . . . . . . . . : Broadcom NetLink (TM) Gigabit Ethernet
Physical Address. . . . . . . . . : 00-26-B9-13-EA-1A
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Wireless Network Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) WiFi Link 5100 AGN
Physical Address. . . . . . . . . : 00-24-D6-55-B4-40
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Reusable ISATAP Interface {1A9285B1-75E1-45B0-A44F-EBEC000A865A}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 9:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Reusable ISATAP Interface {D23BCB32-73E2-4CC1-90B6-6840F74EFF9E}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 15:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Reusable ISATAP Interface {DCF968D2-732D-4C6D-A021-A84548EA8AD9}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #10
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.{A91819D5-8B6E-4DE4-991F-C00CBC849A19}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #11
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.nc.rr.com:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #12
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Any help would be fabulous!!
Anonymous
5 Practitioner
5 Practitioner
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274.2K Posts
0
June 19th, 2014 00:00
I have a N4110 and am having wireless problems too. Either it takes a really long time or wont connect at all.
PudgyOne
9 Legend
9 Legend
•
30.3K Posts
0
June 20th, 2014 21:00
AllisonNC,
What virus program and firewall are you using?
Can you run Finding System Information REMOVE YOUR PRODUCT ID and REGISTERED OWNER and post the information back here.
Rick
AllisonNC
2 Posts
0
June 23rd, 2014 18:00
Hi Rick,
Thanks for responding!
I just have a basic McAfee which I ran recently and it found no problems.
Here is my finding system info:
Host Name: ALLISON-PC
OS Name: Microsoft Windows 7 Home Premium
OS Version: 6.1.7601 Service Pack 1 Build 7601
OS Manufacturer: Microsoft Corporation
OS Configuration: Standalone Workstation
OS Build Type: Multiprocessor Free
Registered Organization: Microsoft
Original Install Date: 12/18/2009, 6:59:34 PM
System Boot Time: 6/23/2014, 5:59:12 PM
System Manufacturer: Dell Inc.
System Model: Studio 1555
System Type: x64-based PC
Processor(s): 1 Processor(s) Installed.
[01]: Intel64 Family 6 Model 23 Stepping 10 GenuineIntel ~1188 Mhz
BIOS Version: Dell Inc. A08, 11/7/2009
Windows Directory: C:\Windows
System Directory: C:\Windows\system32
Boot Device: \Device\HarddiskVolume2
System Locale: en-us;English (United States)
Input Locale: en-us;English (United States)
Time Zone: (UTC-05:00) Eastern Time (US & Canada)
Total Physical Memory: 4,029 MB
Available Physical Memory: 1,465 MB
Virtual Memory: Max Size: 10,069 MB
Virtual Memory: Available: 7,131 MB
Virtual Memory: In Use: 2,938 MB
Page File Location(s): C:\pagefile.sys
Domain: WORKGROUP
Logon Server: \\ALLISON-PC
Hotfix(s): 297 Hotfix(s) Installed.
[01]: KB2849697
[02]: KB2849696
[03]: KB2841134
[04]: KB2670838
[05]: KB971033
[06]: KB2305420
[07]: KB2393802
[08]: KB2425227
[09]: KB2475792
[10]: KB2476490
[11]: KB2478662
[12]: KB2479628
[13]: KB2479943
[14]: KB2484033
[15]: KB2485376
[16]: KB2487426
[17]: KB2488113
[18]: KB2491683
[19]: KB2492386
[20]: KB2497640
[21]: KB2503658
[22]: KB2503665
[23]: KB2505438
[24]: KB2506014
[25]: KB2506212
[26]: KB2506223
[27]: KB2506928
[28]: KB2507618
[29]: KB2507938
[30]: KB2508272
[31]: KB2508429
[32]: KB2509553
[33]: KB2510531
[34]: KB2511250
[35]: KB2511455
[36]: KB2515325
[37]: KB2518869
[38]: KB2522422
[39]: KB2524375
[40]: KB2525694
[41]: KB2529073
[42]: KB2530548
[43]: KB2532531
[44]: KB2533552
[45]: KB2533623
[46]: KB2534366
[47]: KB2536275
[48]: KB2536276
[49]: KB2539635
[50]: KB2541014
[51]: KB2544893
[52]: KB2545698
[53]: KB2547666
[54]: KB2552343
[55]: KB2555917
[56]: KB2556532
[57]: KB2559049
[58]: KB2560656
[59]: KB2562937
[60]: KB2563227
[61]: KB2563894
[62]: KB2564958
[63]: KB2567053
[64]: KB2567680
[65]: KB2570791
[66]: KB2570947
[67]: KB2572077
[68]: KB2579686
[69]: KB2584146
[70]: KB2585542
[71]: KB2586448
[72]: KB2588516
[73]: KB2603229
[74]: KB2604115
[75]: KB2607712
[76]: KB2616676
[77]: KB2617657
[78]: KB2618444
[79]: KB2618451
[80]: KB2619339
[81]: KB2620704
[82]: KB2620712
[83]: KB2621440
[84]: KB2631813
[85]: KB2633873
[86]: KB2633952
[87]: KB2639308
[88]: KB2639417
[89]: KB2640148
[90]: KB2641653
[91]: KB2641690
[92]: KB2644615
[93]: KB2645640
[94]: KB2647516
[95]: KB2647518
[96]: KB2647753
[97]: KB2653956
[98]: KB2654428
[99]: KB2655992
[100]: KB2656356
[101]: KB2656373
[102]: KB2656411
[103]: KB2658846
[104]: KB2659262
[105]: KB2660075
[106]: KB2660465
[107]: KB2660649
[108]: KB2661254
[109]: KB2665364
[110]: KB2667402
[111]: KB2675157
[112]: KB2676562
[113]: KB2677070
[114]: KB2679255
[115]: KB2685811
[116]: KB2685813
[117]: KB2685939
[118]: KB2686831
[119]: KB2688338
[120]: KB2690533
[121]: KB2691442
[122]: KB2695962
[123]: KB2698365
[124]: KB2699779
[125]: KB2699988
[126]: KB2705219
[127]: KB2706045
[128]: KB2709162
[129]: KB2709630
[130]: KB2709715
[131]: KB2712808
[132]: KB2718523
[133]: KB2718704
[134]: KB2719857
[135]: KB2719985
[136]: KB2722913
[137]: KB2724197
[138]: KB2726535
[139]: KB2727528
[140]: KB2729094
[141]: KB2729452
[142]: KB2731771
[143]: KB2731847
[144]: KB2732059
[145]: KB2732487
[146]: KB2732500
[147]: KB2735855
[148]: KB2736233
[149]: KB2736422
[150]: KB2739159
[151]: KB2741355
[152]: KB2742599
[153]: KB2743555
[154]: KB2744842
[155]: KB2749655
[156]: KB2750841
[157]: KB2753842
[158]: KB2756822
[159]: KB2756921
[160]: KB2757638
[161]: KB2758857
[162]: KB2761217
[163]: KB2761226
[164]: KB2761465
[165]: KB2762895
[166]: KB2763523
[167]: KB2769369
[168]: KB2770660
[169]: KB2773072
[170]: KB2778344
[171]: KB2778930
[172]: KB2779030
[173]: KB2779562
[174]: KB2785220
[175]: KB2786081
[176]: KB2786400
[177]: KB2789645
[178]: KB2790113
[179]: KB2790655
[180]: KB2791765
[181]: KB2792100
[182]: KB2798162
[183]: KB2799494
[184]: KB2799926
[185]: KB2800095
[186]: KB2803821
[187]: KB2804579
[188]: KB2807986
[189]: KB2808679
[190]: KB2808735
[191]: KB2809289
[192]: KB2813170
[193]: KB2813347
[194]: KB2813430
[195]: KB2813956
[196]: KB2817183
[197]: KB2820197
[198]: KB2820331
[199]: KB2823324
[200]: KB2829361
[201]: KB2830290
[202]: KB2832414
[203]: KB2833946
[204]: KB2834140
[205]: KB2834886
[206]: KB2835361
[207]: KB2835364
[208]: KB2836502
[209]: KB2836943
[210]: KB2839894
[211]: KB2840149
[212]: KB2840631
[213]: KB2843630
[214]: KB2844286
[215]: KB2845187
[216]: KB2845690
[217]: KB2846960
[218]: KB2847077
[219]: KB2847311
[220]: KB2847927
[221]: KB2849470
[222]: KB2850851
[223]: KB2852386
[224]: KB2853952
[225]: KB2859537
[226]: KB2861191
[227]: KB2861698
[228]: KB2861855
[229]: KB2862152
[230]: KB2862330
[231]: KB2862335
[232]: KB2862966
[233]: KB2862973
[234]: KB2863058
[235]: KB2863240
[236]: KB2864058
[237]: KB2864202
[238]: KB2868038
[239]: KB2868116
[240]: KB2868623
[241]: KB2868626
[242]: KB2868725
[243]: KB2871997
[244]: KB2872339
[245]: KB2875783
[246]
Network Card(s): 4 NIC(s) Installed.
[01]: Intel(R) WiFi Link 5100 AGN
Connection Name: Wireless Network Connection
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
IP address(es)
[01]: 192.168.1.17
[02]: fe80::c89f:111a:c164:cc44
[02]: Broadcom NetLink (TM) Gigabit Ethernet
Connection Name: Local Area Connection
DHCP Enabled: Yes
DHCP Server: 192.168.0.1
IP address(es)
[01]: 192.168.0.3
[02]: fe80::1075:465f:6d44:3f21
[03]: 2606:a000:a7c1:4a00:cf2:167b:c711:49b0
[04]: 2606:a000:a7c1:4a00:1075:465f:6d44:3f21
[03]: Bluetooth Device (Personal Area Network)
Connection Name: Bluetooth Network Connection
Status: Media disconnected
[04]: Cisco AnyConnect VPN Virtual Miniport Adapter for Windows x64
Connection Name: Local Area Connection 2
Status: Hardware not present
PudgyOne
9 Legend
9 Legend
•
30.3K Posts
0
June 24th, 2014 11:00
AllisonNC,
Check your Cisco AnyConnect VPN Virtual Miniport Adapter for Windows x64, it states Hardware NOT Present.
McAfee has been known to sometimes cause problems. Usually if it does, the person removes McAfee using the McAfee Removal Tool then restart the computer. Then if they can connect, reinstall McAfee.
Go to Drivers & Downloads enter your service tag number, then select your operating system. Under Network, download and install the latest drivers.
Try these tweaks....
Start, control panel, device manager. Click on Network and then right click on your network adapter, left click properties, power management. Uncheck the box, allow computer to turn off this device to save power.
Go to the power options, and changed the Wireless Adapter Setting, from Maximum Power Setting to Maximum Performance.
Rick